A lightweight, native help desk & support ticket system for WordPress. Zero bloat, fast performance, and built-in portal.
Alternatives to ELEX WordPress HelpDesk & Customer Ticketing System
Plugins below are selected for functional relevance and current directory signals. Active-install counts do not affect this ranking.
Relevant replacements
WordPress plugins with similar use cases
Compatibility and update metadata provide context, not a quality guarantee. Review each plugin’s details for your site.
A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI reply help, and 12 features that used to be paid.
Titanium Site Watch – Website Uptime Monitoring & Downtime Alerts with Health Checks for WooCommercev1.0.8
Website uptime monitoring, downtime alerts and an 11-check WooCommerce Health diagnostic with store health alerts.
Let customers create and reply to support tickets without an account or login. A WordPress customer support system and help desk for your website.
AI-assisted support ticket & complaint system for WordPress — instant AJAX forms, smart triage, ticket IDs, deep WooCommerce/LearnPress support.
WordPress helpdesk Ticket System with frontend ticketing, agent workflows, email alerts, reports, attachments, and optional AI assistance.
Jalpi Support Ticketsv1.0.0
A free, fast helpdesk plugin. Let visitors submit and track support tickets without registration.
Free WordPress helpdesk & support ticket system with AI chatbot, AI reply assistant, unlimited tickets and agents, Elementor and Gutenberg blocks.
Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.
WordPress ticket system - Manage customer queries and issues on your WordPress eShop with helpdesk WooCommerce support ticket system