Create a private customer support portal with topics, replies, theme shortcodes, and protected attachments in WordPress posts/comments mode.
Alternatives to Help Scout
Plugins below are selected for functional relevance and current directory signals. Active-install counts do not affect this ranking.
WordPress plugins with similar use cases
Compatibility and update metadata provide context, not a quality guarantee. Review each plugin’s details for your site.
A lightweight, native help desk & support ticket system for WordPress. Zero bloat, fast performance, and built-in portal.
Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.
A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI reply help, and 12 features that used to be paid.
Free help desk and live chat for WordPress and WooCommerce: support tickets, shared inbox, knowledge base and customer portal. AI agent in Pro.
WordPress support ticket and help desk plugin with live chat, AI replies, guest tickets, email-to-ticket, SLA tracking, SMTP and reports.
WordPress helpdesk for managing, assigning, and replying to support tickets from public and authenticated user areas.
Help desk, live chat and AI chatbot for WordPress and WooCommerce. Every email, chat and support ticket in one shared inbox, with orders inside.
ELEX WordPress HelpDesk & Customer Ticketing System offers top-notch features for the best customer support experience.
Host A helpdesk ticket system Website with WordPress. Multi Helpdesk empowers your WordPress with the Support Ticket System.