Self-hosted WordPress support desk with web/email tickets, agent roles, ticket merging, activity auditing, private files, CCs, and WooCommerce.
Alternatives to System Ticket Support
Plugins below are selected for functional relevance and current directory signals. Active-install counts do not affect this ranking.
Relevant replacements
WordPress plugins with similar use cases
Compatibility and update metadata provide context, not a quality guarantee. Review each plugin’s details for your site.
ELEX WordPress HelpDesk & Customer Ticketing System offers top-notch features for the best customer support experience.
Self-hosted WordPress helpdesk with support tickets, customer portal, guest tickets, support plans, email notifications and WooCommerce integration.
A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI reply help, and 12 features that used to be paid.
Let customers submit tickets, assign agents, set priorities, track status, and get instant email notifications. All from your website.
Support Portalv1.1.2
Create a private customer support portal with topics, replies, theme shortcodes, and protected attachments in WordPress posts/comments mode.
A professional support ticket system for WordPress with email notifications and multilingual support.
WordPress helpdesk Ticket System with frontend ticketing, agent workflows, email alerts, reports, attachments, and optional AI assistance.
Help desk and support ticket system for your site and WooCommerce: a support form, customers' own tickets, one shared board. Never priced per agent.
Allows customers to create and manage support tickets from their WooCommerce account page.