About this plugin
ai. ai, and return to WordPress. Manage training, appearance, conversations, leads, and store features directly in WordPress Admin (no iframe).
The chat widget appears on your site when published — no theme editing required.
On eligible AANYA plans, visitors can use Connect human to reach a live agent (availability is controlled in AANYA Live Desk).
WooCommerce (optional)
If WooCommerce is installed, you can opt in (per data type) to share catalog, order, or customer fields with AANYA so the chatbot can answer shop questions. Customer sharing defaults to off.
External services
ai) to provide the chat widget, native admin studio APIs, and optional store sync.
Data that may be sent:
- Site URL and WordPress admin origin (for authorize)
- Chatbot ID and embed token (stored in your WordPress options after you authorize)
- Studio API requests for chatbot settings, knowledge, conversations, and leads (admin only)
- Storefront widget requests for configuration and chat messages (visitor messages and related session data)
- If you enable WooCommerce sharing: product fields (name, price, stock, description, URL), order fields (id, status, total, billing email), and/or customer fields (id, email, name)
Services and policies:
- Service: https://www.aanya.ai
- Privacy policy: https://www.aanya.ai/privacy-policy
- Terms: https://www.aanya.ai/terms-of-service