About this plugin
Adwings Chat Platform Widget adds a real-time chat bubble to every front-end page of your WordPress
site so visitors can talk to your support agents without leaving the page.
Features:
- One-click install — paste your site key and you’re live
- Real-time messaging powered by Socket.IO
- Shadow-DOM isolated UI so theme styles can’t break the widget
- Configurable accent color and corner placement
- Zero PHP-side socket logic — everything runs in the visitor’s browser
You will need an account on the Adwings Chat Platform service to obtain a site key.
External services
This plugin connects to the Adwings Chat Platform service (by default
com, or a custom endpoint configured via the optional
“Server URL” setting), in order to load the chat widget script and exchange chat messages
between site visitors and support agents in real time.
What data is sent and when:
- The visitor’s browser loads the widget JavaScript from the configured Server URL (or the
optional Widget Script URL override) on every front-end page view of your site.
- When a visitor opens the chat and sends a message, their message content and an
auto-generated session identifier are sent from the visitor’s browser to the configured
Server URL over HTTPS / WebSocket. No data is sent from the WordPress server itself.
- As with any HTTP/WebSocket request, the connection inherently exposes the visitor’s IP
address and browser User-Agent to the configured service, but the service does not store
them; only the message content and session identifier are persisted.
- The site key you enter in the plugin settings is rendered as a data-key attribute on
the widget <script> tag so the service can identify your site.
The plugin does not transmit any data to third parties on its own. The service you connect
to is operated by the URL you configure in the plugin settings; please refer to that
service’s own terms and privacy policy for how it handles transmitted data.