About this plugin
AIZ Labs Chat Agent brings advanced AI-driven customer support directly to your WordPress site.
IMPORTANT: This plugin is a Software-as-a-Service (SaaS) solution that requires an active subscription and API key from AI Zone Labs to function. The plugin will not work without this external service.
Key Features
- Smart AI-powered chat agent
- Custom agent instructions
- Knowledge base uploads
- Function calling (order tracking, etc.)
- Analytics dashboard
- Multi-agent system
External Service Dependency
This plugin REQUIRES an external service to function:
com)
Purpose: Chat Agent processing, natural language understanding, and response generation
Data Sent: User questions, conversation history, agent configuration, uploaded knowledge base files
com/terms-of-service
com/privacy-policy
What data is transmitted:
* User chat messages and conversation history
* Agent configuration (instructions, model selection, tools)
* Knowledge base files uploaded for vector search
* Session identifiers (for logged-in users: WordPress session tokens; for guests: UUID cookies)
* WordPress site URL and plugin version
Important Notes:
* An API key from AI Zone Labs is required for the plugin to function
* Without a valid API key, the plugin will display a configuration warning
* User data is processed through AWS Lambda functions via API Gateway
* The service uses OpenAI models for AI processing
Privacy & Data Handling
- Guest users: Session tracking via UUID-based cookies (30-day expiration)
- Logged-in users: Session tracking via WordPress session tokens
- All conversations stored in local WordPress database
- Chat data transmitted to external AI processing service
- No data sold to third parties
- Users should review the privacy policy before using the chat
Source Code & Libraries
This plugin includes the following third-party minified libraries:
DataTables
- Purpose: Display and manage data tables with advanced features
- Files: assets/lib/datatables/js/.min.js, assets/lib/datatables/css/.min.css
- Source: https://datatables.net
- Repository: https://github.com/DataTables/
- License: MIT
Chart.js
- Purpose: Create interactive charts and visualizations
- Files: assets/lib/chartjs/chart.umd.min.js
- Source: https://www.chartjs.org
- Repository: https://github.com/chartjs/Chart.js
- License: MIT
JSZip
- Purpose: Create, read, and edit.zip files in JavaScript
- Files: assets/lib/jszip/jszip.min.js
- Source: https://stuk.github.io/jszip/
- Repository: https://github.com/Stuk/jszip
- License: MIT/GPLv3
All third-party libraries are unmodified and obtained from their official repositories. css) are included in human-readable form in the assets/js and assets/css directories.
Service Terms
By using this plugin, you agree to:
com/terms-of-service
com/privacy-policy
* Understand that user data will be transmitted to external services for AI processing
Support
com/contact-us