About this plugin
com): an AI sales and support agent that engages shoppers in real time, answers their questions, and helps you recover revenue you’d otherwise miss.
Turn visitors into buyers
- Answer product questions instantly using your live WooCommerce catalog
- Look up order status, cancel an order, or place a new one on the customer’s behalf
- Escalate to a human agent when a conversation needs a personal touch
Track engagement and surface missing revenue
- See which conversations show real buying intent, and what they were worth
- Get a rolled-up view in your AutonifyAI dashboard of potential revenue from shoppers who didn’t convert, so you know where to follow up
- Understand how the AI agent is influencing conversions across your store, not just individual chats
The plugin securely exchanges store data with AutonifyAI over HTTPS using per-installation signed credentials, so no long-lived API keys or admin passwords are ever exposed to the browser.
How it works
- Install and activate this plugin alongside WooCommerce.
- From WooCommerce → Settings → AutonifyAI (or the AutonifyAI item in your admin sidebar), click Connect to AutonifyAI.
- You’ll be redirected to the AutonifyAI portal to authorize the connection for your store.
- Once connected, enable the chat widget and customize its color and position from the same settings screen.
External services
com) and communicates with AutonifyAI’s servers as part of its core functionality. Specifically:
- On connection: your store URL, store name, WooCommerce/WordPress/PHP versions, currency, timezone, site language, store contact email, address, and phone number are sent to AutonifyAI’s API ( https://api.autonifyai.com ) to register the store connector. This happens only when you click “Connect to AutonifyAI” in the plugin settings.
- Ongoing sync: after connecting, product, inventory, order, and coupon changes are pushed to AutonifyAI’s API ( https://api.autonifyai.com/plugin-events/... ) so the AI agent’s knowledge stays current. AutonifyAI also calls back into your store’s REST API (using signed, authenticated requests) to look up or modify orders and products at a customer’s request.
- Chat widget and engagement tracking: when enabled, this plugin loads a JavaScript file from https://app.autonifyai.com/widget.js on your storefront pages to render the chat widget. The widget’s conversations — and the shopper’s chat activity within them (e.g. products discussed, intent to purchase, estimated order value) — are processed and stored by AutonifyAI’s servers, not by this plugin, in order to power the AI agent’s replies and the conversion/”missing revenue” reporting shown in your AutonifyAI dashboard. The widget does not track browsing activity outside of the chat window.
com/privacy). No data is sent to AutonifyAI until you explicitly complete the connection step described above, and the chat widget only runs on your storefront once you enable it.