About this plugin
A customer types the wrong house number, picks the wrong delivery address, or changes their mind a minute after paying. Normally that means a support email, a refund by hand and sometimes a parcel sent to the wrong place.
Bahader Edit Order After Checkout gives customers a short window after checkout to sort it out themselves. You choose how long the window is and what they can change. When it closes, the order carries on as normal.
How it works
- The customer places an order.
- On the order confirmation page, in My Account and through a link in the order email, they see “Need to change something?” with a countdown.
- They fix the address or cancel. Every change is saved as an order note, and you get an email when an order is cancelled or a change needs your approval.
- When the window closes, the options disappear and the order moves to Processing.
Everything in this plugin
- A change window you control – from 5 minutes to 24 hours after the order is placed.
- Address changes – customers update their shipping address and phone number. If the country, state or postcode changes, the request comes to you first, because shipping or tax may change.
- Cancellation – cash on delivery and bank transfer orders are cancelled straight away and the stock is returned. Paid card orders are refunded automatically through the payment gateway, or sent to you to approve with one click. You choose which.
- Hold orders until the window closes – new orders wait in an “Open for changes” status, so nothing is packed before the customer is sure. They move to Processing on their own when the window closes.
- Email link – the order confirmation email includes a “Change your order” link, which also works for guests.
- Works with your store – classic checkout and the Checkout block, guests and logged-in customers, and High-Performance Order Storage (HPOS).
- Safe – changes are only allowed while the window is open, every form is protected against forgery, guests are checked with their order key, and two changes to the same order can’t run at the same time.
Bahader Edit Order After Checkout Pro
Pro is an optional add-on for stores that want customers to change what they ordered as well: swap size or colour, change quantities, remove items or add more. It handles the money too: the customer pays any difference through a linked top-up order, and lower totals are refunded automatically or sent to you to approve. It also works with cash on delivery, offers suggested products while customers change their order, and shows reports.
Everything in this plugin stays free. Learn more about Pro.