About this plugin
Connect your WordPress site to Braspin Chat and offer your visitors a modern chat experience without changing theme files or writing integration code.
After activation, use the dedicated Braspin Chat settings screen to connect your chat, choose where it should appear and adjust its presentation. You can apply one global configuration or use the native Gutenberg block to create a tailored experience for an individual page.
Highlights
- Quick setup: connect the plugin with the chat identifier from your Braspin dashboard.
- Flexible display rules: show the chat across the site, on pages, on posts or only on selected content.
- Native Gutenberg block: add Braspin Chat directly in the block editor.
- Per-page customization: override the title, language, behavior, dimensions, positioning and colors for a specific page while keeping global defaults everywhere else.
- Clear color controls: immediately see whether each color uses the global default or a page-specific customization.
- Responsive presentation: configure floating mode, minimized state, mobile half-screen mode, resizing, dimensions and positioning.
- Custom shortcut: control shortcut visibility, colors, badge colors and position.
- Multiple languages: configure Portuguese, English or Spanish.
- Live preview: review visual choices before publishing.
- Connection diagnostics: verify SDK availability from the WordPress administration area.
- Shortcode support: use [braspin_chat] when a shortcode fits your content workflow better.
- Official delivery: load the Braspin SDK automatically from the official production CDN.
Built for both simple and tailored sites
Use a single global setup when the same chat experience should appear throughout the site. For landing pages, events, campaigns or dedicated communities, add the Gutenberg block and activate only the page-level options you want to change. Every untouched option continues to inherit the global configuration.
The editor clearly labels inherited values as Global default and overrides as Customized on this page, making it easy to understand what will be published.
External services and privacy
This plugin loads the Braspin Chat SDK from the official Braspin CDN and connects visitors to the configured Braspin WebSocket domain. These requests are necessary to display and operate the chat.
No Braspin service is contacted while chat display is disabled. The SDK is loaded only on a public page where an administrator has configured and enabled the chat, or when the administrator explicitly runs the connection test.
When enabled, the browser downloads executable JavaScript and CSS from the Braspin CDN and opens a connection to the configured Braspin WebSocket service. Messages and other information voluntarily submitted through the chat, together with technical information required to establish and protect the connection, can be transmitted to Braspin according to the Braspin account configuration, terms and privacy policy.
The SDK may use browser storage for session, authentication and chat operation as described in the Braspin privacy policy.
The WordPress plugin stores its configuration options, such as chat identifier, WebSocket URL, public key, display preferences and, when custom authentication is enabled, the encrypted fallback credential. Server constants or environment variables are recommended for that credential.
When custom authentication is enabled, the plugin validates the signed-in WordPress user and sends the stable user identifier, nickname and optional profile fields to Braspin to issue a short-lived, one-use chat ticket. The OAuth access token remains server-side and is never returned to the browser.
Service provider: Braspin
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