KENT CamCall

KENT CamCall is world’s 1st Video-based Platform for Inbound Calls to enable winning Sales Calls & world-class Customer Support. KENT CamCall is an app-less system, which does not require any software installation in customer’s phone or agent’s desktop.

Key Features of KENT CamCall:

• App-less Ecosystem

• Meeting Invitation not required.

• Video Call Routing – KENT CamCall ensures that the inbound customer call is smartly placed in the queue and routed to the right agent in no time

• By a simple QR code scan or accessing the links, the customers get to connect with the agent in a matter of seconds

• Widgets on websites.

CamCall provides Next-Gen Features like Video Calling, Screen Sharing for Agents, Supervisor Monitoring, Smart Call Distribution Logic, 3rd Party Integrations, Analytics & Dashboards, Extensive Reports, Video Call Recordings, Industry Standard Encryption and Low Bandwidth Requirement.

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