About this plugin
Easy Chat Support – Capripio is a simple live chat plugin for WordPress. Add a live chat widget to your website and reply to visitors from your WordPress dashboard.
No Third-Party Service Required
Unlike many live chat plugins, Easy Chat Support – Capripio runs entirely on your own WordPress website.
- No third-party chat service
- No account or signup required
- No API keys
- No monthly subscription
- No visitor data sent to another company
- Install, activate, and start chatting in minutes
Your visitors chat directly with you, and you reply from your WordPress dashboard. Everything stays on your own website.
Live Chat Widget
- Lightweight live chat widget
- Works on desktop and mobile
- Unlimited visitors
- Unlimited conversations
- Unlimited messages
- Choose your widget color
- Display the widget in the bottom-left or bottom-right corner
- Welcome message
- Offline message
- Set your business hours
Dashboard Inbox
- Reply from your WordPress dashboard
- Real-time messaging
- Search conversations by visitor name or email
- Load older conversations as far back as you need
- Close conversations when finished
Email Notifications
- Get an email when a visitor sends a new message
Chat History That Sticks
- Visitors who leave and come back later pick up their conversation where they left off
- Logged-in users (for example WooCommerce customers) see the same conversation on any browser or device
- Name and email are pre-filled for logged-in users
- Works with page caching: the widget refreshes its security token automatically
Message Retention
- Automatically delete conversations that have had no activity for a set number of days
- Active conversations are never deleted, however long ago they started
- Delete conversations manually with one click
- Choose how long to keep chat history
Fast and Lightweight
Easy Chat Support – Capripio is built for speed.
- Loads only a small script and stylesheet
- Checks for new messages only while the chat window is open
- No unnecessary background processes
Upgrade to Pro
“Easy Chat Support Pro – Capripio” adds powerful features for growing teams.
- Multiple support agents
- Conversation assignment
- Canned replies
- Internal notes
- Tags
- File uploads
- Typing indicators
- Read receipts
- Visitor details (browser, device, and country)
- Company logo
- Dark mode
- CSV export
Learn more:
com/capripio-easy-chat-support