Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records Diagnostic Support Widget for Certorix version 1.0.0 as active, updated 5mo ago and tested up to WordPress 7.0.
Overview
About this plugin
Certorix turns your support documentation into an interactive AI diagnostic tree. Customers resolve issues step-by-step without waiting for an agent.
Key features
One-click install — enter your Organization ID and you’re live
Auto-embed — widget appears on every front-end page automatically
Shortcode — [certorix_widget] for precise placement on any page or post
Gutenberg block — drag-and-drop with live color preview in the editor
WooCommerce — auto-detects product context on product pages
Multilingual — passes WordPress site language to the widget automatically
VNT-certified facts — AI answers backed by Ed25519-signed product facts
How it works
Sign up at certorix.online
Build your diagnostic trees and publish them
Copy your Organization ID from Settings → Widget Generator
Paste it in WordPress → Settings → Certorix
Enable auto-embed or add [certorix_widget] to any page
Requirements
A Certorix account (free tier available)
PHP 7.4 or higher
WordPress 6.0 or higher
External Services
online) to:
Load the widget script: https://api.certorix.online/widget/v1/widget.portal.js
Serve AI-powered diagnostic sessions, verified facts, and helpdesk ticket creation.
The connection is made client-side (in the visitor’s browser), only when the widget is active on the page. The plugin itself makes no server-side HTTP requests.
What is sent: the Organization ID you configured, the visitor’s question or answers during a diagnostic, and (if the visitor submits a ticket) their name and email address.
When it is sent: only when a visitor interacts with the widget. No data is sent on page load or when the widget is not active.
Certorix Terms of Service: https://certorix.online/legal/terms
Topics listed for this plugin in the WordPress.org directory.
chatbot
helpdesk
support
widget
woocommerce
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 7.0
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 7.0.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.0
Minimum requirementsWordPress 6.0 · PHP 7.4
Update activity2 Jun 20265mo ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
