About this plugin
The ServiceNow Incidents integration for Contact Form 7 plugin allows existing CF7 users to
automatically create ServiceNow incident (and user / caller) entries on form submission.
When a user enters their information into a CF7 form and hits submit, this plugin will
forward their information to ServiceNow as well as let CF7 continue its
form submission process. Note – This plugin is developed, maintained, and
supported by an independent developer. The developer has no affiliation with
Contact Form 7 or ServiceNow.
ServiceNow integration
This plugin interacts with the third-party ServiceNow API (Application Programming Interface)
in order to create new callers (users) and incident reports.
This is a public web service provided by ServiceNow and
additional information can be found here.
Features
- Easy CF7 to ServiceNow field mapping
- Supports creating users / callers if they don’t exist yet
- Future compatibility with flexible field mapping
- Convenient, intuitive shortcode
- Seamless integration and no change to contact form flow