About this plugin
io service. It adds an AI-powered chat widget to your WordPress site. The widget uses your knowledge base to answer visitor questions, and can execute real actions like scheduling appointments, creating support tickets, and looking up orders.
Features:
* AI chat widget powered by your knowledge base (RAG)
* Identity verification for logged-in users (JWT-based)
* WooCommerce integration: enriches identity with billing data and Stripe customer ID
* Cache-safe: works with WP Rocket, W3 Total Cache, Cloudflare, and all page caching plugins
* Zero friction for anonymous visitors (identity only required for protected actions)
How Identity Verification Works:
1. The widget loads normally on all pages (no token in HTML)
2. A background AJAX request checks if the visitor is logged in
3. If logged in, a signed JWT token is generated server-side and passed to the widget
4. )
php) is never cached by WordPress caching plugins.
Third-Party Service:
io account to function (SaaS). io to process conversations, run the knowledge base (RAG) pipeline, and execute tool calls. io/terms