About this plugin
ChatRelay for WooCommerce is a lightweight, high-converting plugin that lets your shoppers place orders and inquire directly through WhatsApp with a single click.
Instead of abandoning complicated checkouts, customers tap the “Order via WhatsApp” button on your WooCommerce product pages. It immediately opens WhatsApp with an automatically pre-filled message containing the exact product title, price, SKU, and product URL.
🚀 Why WhatsApp Ordering Boosts Conversions
- Frictionless Shopping: Perfect for customers who prefer chatting or asking quick questions before paying.
- 100% Lightweight & Ultra Fast: Zero external JavaScript dependencies, zero jQuery bloat, keeping your Google Core Web Vitals and PageSpeed score 100% intact.
- Pre-filled Product Details: Automatically passes the product title, current price, and URL into the WhatsApp chat so customers don’t have to type anything.
- High-Performance Order Storage (HPOS) Ready: 100% compatible with modern WooCommerce database tables.
- Customizable Message Template: Adapt the greeting text easily with dynamic tags ( {product_title}, {product_price}, {product_url} ).
🎯 Ideal For:
- B2B & Wholesale stores requiring personalized quotes.
- Boutiques, fashion, handmade & artisanal goods.
- Local stores offering Click & Collect or Cash on Delivery via WhatsApp.
- High-ticket products where customers want reassurance before purchasing.
⭐ Upgrade to ChatRelay PRO
Need enterprise eCommerce chat capabilities? The PRO edition adds:
* Multi-Agent WhatsApp Routing: Distribute chats evenly between multiple sales and support team phone numbers.
* Variable Product Support: Automatically detects customer-selected variations (Size, Color, Material) and includes them in the message.
* Automated Draft Order Creation: Automatically generates a “Pending Payment” order inside WooCommerce when the button is clicked.
* Analytics & Conversion Tracking: Built-in Meta Pixel (Facebook Pixel) and Google Analytics 4 (GA4) event tracking for WhatsApp clicks.
* Floating Sticky WhatsApp Button: Mobile-first sticky button for maximum click-through rates.