Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records Chimney Rock Support Tickets version 1.3.3 as active, updated 2y ago and tested up to WordPress 6.4.
Overview
About this plugin
Create and manage support tickets for your customers or subscribers with ease.
How Does It Work?
The plugin adds a support ticketing system on the frontend of your site, you just need to add one shortcode to any frontend page.
Customers or subscribers can create support tickets. Each ticket is managed on the backend of your site with an intuitive dashboard.
Setup in just a few minutes without any complicated processes
Features
Assign unlimited agents.
Assign unlimited agent roles.
Unlimited number of tickets.
Export tickets to CSV
Admin and customer notifications by email.
Prevent spam by enabling Google ReCaptcha.
Pro Features
Export tickets and all replies to CSV
Auto close inactive tickets after the number of days that you specify
Unlimited Canned Responses that can be inserted with one click
Requirements
WordPress 4.7
PHP 7.0
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
support ticket
ticket system
helpdesk
tickets
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 6.4
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.4.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.4
Minimum requirementsWordPress 4.7 · PHP 7.0
Update activity29 Nov 20232y ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
