About this plugin
Subscription stores lose revenue two ways: customers who choose to cancel, and failed renewal payments that quietly end a subscription nobody meant to end. Churn Solution works on both.
This free plugin connects your WooCommerce or Paid Memberships Pro store to Churn Solution, shows a personalized cancellation flow to any customer who tries to cancel so you can offer a pause, a plan switch or a discount at the moment they are leaving, and lets Churn Solution retry a failed WooCommerce renewal payment against the customer’s saved card without the customer having to do anything.
What the free plugin does
- Shows personalized cancellation flows in your own store when a customer clicks cancel, no code required
- Captures the cancellation reason, written feedback and a session recording of the flow
- Keeps subscriptions and orders in sync with Churn Solution, and re-enables its own webhooks if WooCommerce switches them off after failed deliveries
- Carries out a retry on a failed WooCommerce Subscriptions renewal order when Churn Solution asks for one, charging the saved card off-session, and stands down while WooCommerce has a retry of its own pending so the card is never charged twice
- Core churn metrics in the Churn Solution dashboard
What needs a paid Churn Solution plan
- Smart Retries: the schedule that decides when a failed renewal is retried, and on which card
- Dunning email and SMS to customers whose card expired or was declined
- Audience segmentation, so different customers see different flows
- Save offers such as discounts, pauses and extended trials
- Detailed analytics and A/B experimentation on flows
Churn Solution’s paid plans run either as a fixed monthly subscription or as pay-as-we-save, a share of the revenue the flows and retries actually recover. See pricing for current plans.
Download Churn Solution Plugin & Reduce Churn Rates Now!
Get support & info at Churn Solution Site, or book a demo with our experts: Book a demo.
We’re expanding our functionality by actively integrating with more plugins! Have a favorite plugin you’d love to see us connect with? Let us know!