About this plugin
WordPress Live Chat Plugin from the leading UK provider
Click4Assistance has been providing live chat plugin for websites to UK businesses for over 2 decades. If you’re looking to drive more sales or offer better support, our expertise and experience will ensure a successful live chat, chatbot or AI agent implementation, using this wordpress live chat plugin.
This extension will add a small piece of script to your website, providing a wordpress live chat plugin together with all the functionality the Click4Assistance solution can offer.
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Live Chat Website Plugin
All data including chat transcripts are stored in a UK data centre conforming to UK and EU regulations including GDPR, Cyber Essential Plus and ISO27001.
Phone, email and live chat with your account manager and our support team working in UK time zones.
Click4Assistance is the preferred chat provider used by many UK organisations including finance, retail, healthcare and the public sector.
Proactively Engage & Monitor Visitors
Don’t just wait for your website visitors to start a chat; using your live chat website plugin configure proactive rules and automatically engage with visitors on your website based on pages viewed and duration, increase chat uptake by 300%.
Monitor visitors on your website in real-time and manually send a chat invitation, access a variety of reports to understand the performance of your website and its communications.
Fully Customisable
This wordpress live chat plugin allows you to completely configure and customise your live chat windows and buttons like no other solution, full access to the HTML, CSS and JavaScript. Ensure your chat facility includes your branding, colour scheme and gathers the information before, during and after the conversion that your organisation requires.
Designed to work on PC, tablet and phones and all major browsers
One Complete Communication Solution
Not only does Click4Assistance provide a live chat plugin for your website; this extension also allows multiple tools to be easily added to your website, including:
- Chatbots and AI Agents – Build a conversational chatbot with our easy-to-use drag-and-drop bot builder, Coni, for quick, reliable answers, or train our AI-powered assistant, Arti, to engage in deeper discussions, backed by ChatGPT with hand-off and transfer facility to a real agent.
- Video Chat – 1 or 2-way voice and video communications
- Chat Rooms – Offer virtual conferences, open days, webinars and product launches
- Click2Call – Allow visitors to request a FREE phone call, instantly connecting them to your team over the normal phone network.
- Promotions (also known as popups) – Automatically present an image to your visitors, sharing latest products, special deals or important news, and redirect them to the relevant page.
- Social Media Integration – Collate messages from various solutions including Facebook and WhatsApp all in one solution
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Pricing and Packages
Free trial available
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No setup fees, no hidden charges, just a 30 day rolling agreement
Testimonials
“I found this wordpress live chat plugin to be very user friendly and easy to use. The different functionality such as the spell check helped our business to provide professional, courteous and friendly responses to all our clients. ”
“Click4Assistance has enabled us to offer immediate support to our customer base, its very easy to install and simple to understand. ”
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About Click4Assistance
Established in the UK at the inception of the Live Chat concept, Click4Assistance was one of the first, ground-breaking companies to introduce a wordpress live chat plugin.
For over 20 years we have been successfully providing Live Chat and Web Chat solutions to SME and corporate organisations; feedback from our customers has guided the development and expansion of the solution.
Click4Assistance offers a fully flexible, versatile and customisable solution ensuring a seamless fit with your website. Constant R&D ensures we stay one step ahead of your visitors’ expectations and you’re armed with the very latest technology.