About this plugin
Connectapre adds a smart click-to-chat button for WhatsApp, routing visitors to the right agent based on country, business hours, login status, scroll position, and more. With multi-agent support, dynamic greetings, and conversion tracking, Connectapre ensures conversations start at the right moment.
Disclaimer
WhatsApp is a registered trademark of Meta Platforms, Inc.
This plugin is not affiliated with, endorsed, or sponsored by Meta or WhatsApp.
Highlights
- Configure the basics: business name, CTA copy, display delay, scroll trigger, and offline visibility.
- Store unlimited WhatsApp agents with photos, greetings, locations, and a default pick.
- Define reusable dynamic fields that generate {placeholders} for message templates.
- Choose from 20 pre-built WhatsApp button styles and position them in any corner.
- Works with the default WordPress media library and settings API.
po ) is included so you can localize the interface quickly.
Usage
General tab
– Fill in the business info and CTA text.
– Set timing options (seconds after load, % scrolled).
– Toggle “Hide When Offline” and “Enable WhatsApp CTA”.
Agents tab
– Add rows for each representative, including photo, phone, greeting, and location.
– Use the radio button to mark the default agent.
– The “Is Offline” checkbox stores status metadata (front-end logic can hook into it).
Dynamic Fields tab
– Create reusable tokens such as {FirstName} or {Referrer} by filling Name and Value.
– Callables are auto-generated so you can reference them in templates or custom integrations.
Styling & Position tab
– Pick one of 20 predesigned WhatsApp button skins.
– Anchor the widget to top-left, top-right, bottom-left, or bottom-right.
– Preview updates in real time before saving.
External services
This plugin connects to several third-party APIs to provide location-based agent routing and location search features.
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Photon API (by Komoot)
- Usage: Handles search queries in the admin settings to help you find and select locations for your agents.
- Data Sent: Search query strings (e.g., “New York”).
- Links: Terms of Use, Privacy Policy
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Nominatim API (OpenStreetMap)
- Usage: Converts visitor GPS coordinates (latitude/longitude) into address details (reverse geocoding) to route them to the nearest agent.
- Data Sent: Visitor’s latitude and longitude.
- Links: Usage Policy, Privacy Policy
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com
- Usage: Provides fallback location detection (Country, City) based on the visitor’s IP address when GPS access is denied or unavailable.
- Data Sent: Visitor’s IP address.
- Links: Terms & Privacy
-
me)
- Usage: The core functionality of this plugin redirects visitors to https://wa.me/ to initiate chats.
- Data Sent: User is redirected to WhatsApp servers.
- Links: Terms of Service, Privacy Policy
Roadmap
- Add visitor targeting (business hours, country, login state).
- Integrate dynamic fields into automatic WhatsApp greeting messages.
- Implement uninstall cleanup and conversion tracking options.