WordPress plugin intelligence profile

Help Scout integration for Easy Digital Downloads

Easy Digital Downloads integration for Help Scout. Shows purchase information right from your Help Scout interface.

WP PlugIndex snapshot

Current directory snapshot

Tested up to WordPress 6.8
Current version2.4.0
WordPress coverageTested up to WordPress 6.8
Minimum stackWP 6.0 · PHP 7.4
Directory statusactive
Last directory update17 Apr 20251y ago
Active installations100Adoption metric — not a quality score
WordPress.org rating5.0 / 5 from 28 ratings
Official packageDirect from WordPress.org

Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →

WP PlugIndex currently records Help Scout integration for Easy Digital Downloads version 2.4.0 as active, updated 1y ago and tested up to WordPress 6.8.

Overview

About this plugin

Help Scout integration for Easy Digital Downloads is a WordPress plugin that will show customer information right from your Help Scout dashboard.

Activating the plugin and configuring the integration will add the following information to your Help Scout dashboard:

  • The name of the customer and link to the profile page in EDD
  • All purchased “downloads”
  • Orders with status and link to payment providers

If using the Software Licensing add-on, the following information is shown as well:

  • License keys. Links to the site manager in Easy Digital Downloads.
  • Active sites, with a link to deactivate the license for the given site.
  • Links to purchase an upgrade directly

When using Easy Digital Downloads with Recurring Payments:

  • Subscriptions and their status

How to install and configure

Have a look at the installation instructions.

Please note that Help Scout changed their App interface. This plugin uses custom legacy apps, which you can learn more about here.

More information

  • Developers; follow or contribute to the plugin on GitHub
  • Other WordPress plugins by Thomas Maier
WordPress.org metadata

Plugin tags

Topics listed for this plugin in the WordPress.org directory.

  • easy digital downloads
  • help scout
  • edd
  • helpscout
  • support
Compatibility & maintenance

Compatibility & maintenance

Tested up to WordPress 6.8

Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.8.

Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.8
Minimum requirementsWordPress 6.0 · PHP 7.4
Update activity17 Apr 20251y ago

“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.

Changes recorded by WP PlugIndex

Recent tracked changes

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Tracking & source

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