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WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
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WP PlugIndex currently records FAMMRO version 1.0.0 as active, updated 5h ago and tested up to WordPress 7.1.
Overview
About this plugin
FAMMRO answers your customers in a chat window on your website. The bot only uses your own knowledge and, if you allow it, live data from your WooCommerce shop such as products and order status. Your team can take over any conversation in the FAMMRO console
This plugin connects your website with your FAMMRO account. Connect once, everything else is managed in the FAMMRO console
What the plugin does
Shows the FAMMRO chat window on your website after you connect
Applies changes from the FAMMRO console immediately, also on pages that are already open
Hides the chat window on pages you choose, for example legal notice or checkout
Lets the bot read WooCommerce products and orders if you switch it on, read only
Waits for the consent of your visitors when a consent tool is used (WP Consent API, Cookiebot, CookieYes, Google Consent Mode)
What the plugin does not do
It sends nothing before you connect
It does not store conversations or customer data in WordPress
It does not change your theme or your content
Requirements
A FAMMRO account, see fammro.com
HTTPS on your website
External services
This plugin connects your website to FAMMRO, an AI customer service platform operated by FAMMRO, Am Golfplatz 45, 4225 Luftenberg, Austria. The service is needed to show the chat window and to answer your customers
Data is only sent after an administrator connects the website:
When connecting: the address of your website, the plugin version and a public key created on your website are sent to ormmaf.fammro.com. Your administrator approves the connection in the FAMMRO console on fammro.com
On every page view with the chat window: the browser of your visitor loads the chat window from ormmaf.fammro.com. Where a consent tool is active, this happens only after consent. Messages your visitors write in the chat window are processed by FAMMRO to answer them
When you switch on shop data: a read only WooCommerce key for products and orders is sent to FAMMRO once. Switching it off or disconnecting deletes the key on your website, which ends the access
While shop data is on and a product or its stock changes: a signed notice without any product or customer data tells FAMMRO to read the changes with that key, at most about once a minute
When you disconnect or delete the plugin: FAMMRO is informed that the connection ended
com/terms
com/privacy
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
customer service
live chat
ai
chatbot
woocommerce
Compatibility & maintenance
Compatibility & maintenance
Tested with WP 7.1
Marked as tested with the current WordPress 7.1 release.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.1
Minimum requirementsWordPress 6.5 · PHP 8.1
Update activity3 Nov 20265h ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
