Fast RAGbot

Fast RAGbot is an intelligent chatbot that uses Retrieval-Augmented Generation (RAG) with support for multiple AI providers to provide accurate answers based exclusively on your website content.

Key Features:

• Multi-LLM Support: Choose between Gemini, OpenAI (ChatGPT), or Claude

• Multi-Domain Indexing: Index up to 3 different domains

• Document Upload: Bulk upload PDF, DOCX, PPTX, XLSX, TXT, XML, CSV

• Conversation Memory: Maintains last 5 Q&A turns per session

• Smart Follow-ups: Suggests questions when answer not found

• Widget Customization: Custom colors, logo, position, theme CSS

• Pre-chat Form: Optional name/email collection

• Chat Logs: Full conversation logging with CSV export

• Shortcode Support: Embed chat anywhere with [ragbot_chat]

• Grounded Responses: Answers only from your content – no hallucinations

• Source Citations: Provides URLs of source pages for transparency

• Mobile Responsive: Works perfectly on all devices

• Security First: Rate limiting, nonces, and proper sanitization

How It Works:

• Crawls and indexes your website content

• Creates semantic embeddings using Google Gemini

• Retrieves relevant content based on user questions

• Generates contextual answers with source citations

• Displays responses in a floating chat widget

Perfect For:

• Customer support automation

• FAQ assistance

• Product information queries

• Company information lookup

• Documentation assistance

External Services & Data Usage

This plugin connects to external AI services to provide chatbot functionality. Below is a detailed explanation of what data is transmitted and how it is used.

External Services Used

dev/)

* Used for: Text embeddings and AI text generation

* Data sent: User questions, website content chunks, conversation history

com/privacy

com/terms

com/) – Optional

* Used for: Text embeddings and AI text generation (when selected as active model)

* Data sent: User questions, website content chunks, conversation history

com/privacy/

com/terms/

com/) – Optional

* Used for: Text embeddings and AI text generation (when selected as active model)

* Data sent: User questions, website content chunks, conversation history

com/privacy

com/legal/terms

What Data Is Transmitted

• User’s Question: The text message submitted by the website visitor

• Retrieved Document Chunks: Relevant excerpts from your indexed website content (typically 5-8 chunks of ~1000 characters each)

• Conversation History: Last 5 question-answer pairs from the current session

• Model Parameters: Temperature (0.1), max tokens (1000), and other generation settings

Data Usage & Storage

• Data is transmitted only for generating responses to user questions

• No data is stored or used for training by external AI providers (per their API terms)

• Data transmission occurs in real-time and is not cached by the plugin on external servers

• All API communications use HTTPS encryption

Local WordPress Storage

The plugin stores the following data in your WordPress database:

Options (wp_options table):

* ragbot_settings – Plugin configuration including API keys, widget settings, and preferences

Custom Tables:

* wp_rag_docs – Indexed website pages and uploaded documents

* wp_rag_chunks – Text chunks created from indexed content

* wp_rag_embeddings – Vector embeddings for semantic search

* wp_rag_sources – Content source configurations (domains, settings)

* wp_rag_logs – Chat conversation logs (optional, includes user name/email if pre-chat form enabled)

* wp_rag_url_queue – Queue of URLs pending indexing

Session Data:

* PHP sessions store temporary conversation history (cleared when session ends)

* Browser sessionStorage stores chat UI state (cleared when tab closes)

Data Control & Privacy

User Control:

* Delete API keys anytime from Settings > Fast RAGbot > Models tab

* Clear all indexed content using “Clear Index” button

* Reset plugin settings to defaults

* Export or delete chat logs from Settings > Fast RAGbot > Chat Logs tab

Data Deletion:

* Deactivating the plugin preserves your data

* Uninstalling the plugin removes all database tables and options

* Use “Clear Index” to remove indexed content without uninstalling

Privacy Compliance:

* No data is shared with third parties except your chosen AI provider

* Chat logs are optional and stored locally in your database

* Pre-chat form (name/email collection) is optional and disabled by default

* All user inputs are sanitized and validated

* Rate limiting prevents abuse (10 requests per 60 seconds per IP)

Developer Privacy Policy

For questions about data handling, please review:

* Your chosen AI provider’s privacy policy (links above)

* Your own website’s privacy policy (you are the data controller)

org/about/privacy/

Privacy Policy

This plugin acts as a data processor, sending user questions to your chosen AI provider. You (the site owner) are the data controller and responsible for:

* Disclosing AI service usage in your privacy policy

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* Ensuring compliance with local privacy regulations

The plugin stores chat logs locally in your database. If you enable the pre-chat form, user names and emails are stored and should be disclosed in your privacy policy.

Support

For support, please visit the plugin’s support forum or contact the developer.

Credits

• Supports embeddings and text generation using Google Gemini, OpenAI, or Claude.

• Built with WordPress coding standards

• Follows accessibility best practices