About this plugin
FeedHat adds a floating feedback button to your site. Visitors and clients can capture a screenshot of exactly what they’re looking at, draw on it, add a written note, and send it — all without ever leaving the page they’re on.
Every piece of feedback is stored 100% inside your own WordPress database and uploads folder — nothing is ever sent to an external server.
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What’s included
- Floating feedback button — pick one of 6 positions (4 corners or centered on the left/right edge), 5 styles (icon + label, outlined, icon only, text only, edge tab), 3 sizes, a configurable distance from the edge, and a custom color and label, with a live preview in Settings.
- Screenshot capture + annotation — captures the current viewport automatically, then draw rectangles, arrows, freehand lines, numbered pin markers, or type text directly on the image, all in a single custom color. Numbered pins can include a written description stored with the feedback.
- Move tool — select and reposition (or recolor) anything you’ve already drawn before sending.
- Written notes — a simple text field for describing the issue.
- Auto-captured context — page URL, browser + version, OS, screen resolution, and submission time are attached automatically, so you never have to ask “what browser were you using?”.
- Admin management screen — a dedicated list of every feedback entry with a screenshot thumbnail, the source page, browser/OS, and the note itself, right in wp-admin.
- New / Resolved status — mark feedback resolved directly from the list, no separate page needed.
- Admin bell badge — a red counter next to the “FeedHat” menu (just like the Comments badge) so new feedback never gets missed, even if an email notification doesn’t arrive.
- Admin toolbar notification — a “Feedback” item in the wp-admin toolbar (front-end and wp-admin alike) listing the newest feedback, only shown while at least one item is new; can be turned off in Settings.
- Targeting — show the widget on the whole site, on selected pages/posts, or only when a visitor adds the fixed?feedhat=1 parameter to the URL (handy for sharing a private review link).
- Email notifications — get emailed at one address whenever new feedback comes in, sent through WordPress’s own wp_mail() — no third-party email service required.
- Anti-spam controls — a configurable per-visitor submission rate limit, an optional minimum-time-before-sending check, and an always-on honeypot field, all adjustable from Settings → Security.
- Status tracking for reporters — a private link, shown right after submitting, lets anyone check their feedback’s current status later without logging in.
- Settings screen — configure everything above from a single wp-admin page, no code required.
Optional add-on
FeedHat Pro is a separate plugin (not bundled here). It adds advanced targeting (any post type, taxonomy, URL patterns), role/login-based visibility, multiple email recipients with routing rules, Slack/Discord/custom webhooks, a drag-and-drop Kanban board with internal team notes, Cloudflare Turnstile CAPTCHA, a widget language independent of the site’s own, CSV export, and white-labeling for agencies.