About this plugin
Fidras by CatalystIQ connects your WooCommerce store to the Fidras analytics platform, providing:
- Customer Analytics – RFM segmentation, lifetime value, churn prediction
- Order Analytics – Revenue trends, AOV tracking, fulfillment metrics
- Product Analytics – Best sellers, inventory insights, category performance
- Marketing Automation – AI-powered email, SMS, and WhatsApp campaigns
- Cart Recovery – Automated abandoned cart detection and recovery
- AI Insights – AI-powered business intelligence and recommendations
Third-Party Services
This plugin connects to the Fidras Server, an external service that you self-host or use as a managed service. The server URL is configured by the store administrator in the plugin settings.
When connected, this plugin sends the following data to your configured Fidras server:
- Customer data – Names, email addresses, and order history via WooCommerce webhooks
- Order data – Order details, products purchased, and transaction information via WooCommerce webhooks
- Product data – Product catalog information via the WooCommerce REST API
- Cart data – Cart contents and session information for abandoned cart detection
This data is transmitted securely over HTTPS. No data is sent to any third-party service until you explicitly configure and connect to a Fidras server.
- Fidras website: https://catalystiq.ae
- Privacy Policy: https://catalystiq.ae/privacy
- Terms of Service: https://catalystiq.ae/terms-of-service
Privacy Policy
This plugin stores connection settings (server URL, authentication token, webhook secret) in your WordPress database. Customer, order, and product data is transmitted to your configured Fidras analytics server for processing. For details on how the Fidras server handles your data, please see the Fidras Privacy Policy.