About this plugin
Already have an account in the Firmao CRM system? Install the plug-in and start using the
interactive Livechat. The Firmao plugin provides the ability to integrate your website with one
of the most popular CRM systems in Poland! This will give your customers the opportunity to
write a message and get instant contact with you or your employees, which will have a
positive impact on the quality of customer service.
Benefits of using Livechat:
- Answering customer questions quickly, so we can increase customer satisfaction and
prevent the loss of potential customers.
- Reduce the time required for customer service compared to traditional forms of
communication, such as e-mail or telephone.
- Tracking the history of conversations with customers, making it easier to understand
their needs, preferences and solve problems faster.
In order to use the Firmao Livechat plugin, you must have a Professional license. To
io.