Active installations800Adoption metric — not a quality score
WordPress.org rating2.5 / 5 from 8 ratings
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records Freshdesk (official) version 2.4.1 as active, updated 2y ago and tested up to WordPress 6.4.
Overview
About this plugin
With the Freshdesk (official) plugin, you can now:
quickly integrate the help widget into your WordPress site or blog
convert comments on your WordPress site into Freshdesk tickets
allow users on WordPress to seamlessly login to your support portal via SSO
Manual Installation
Download the latest version of the ‘Freshdesk (official)’ plugin from the WordPress plugin directory.
Extract the zip and upload the “freshdesk-support” directory to your /wp-content/plugins directory.
Go to the ‘Plugins’ page in your admin section and activate the plugin.
You now have a new admin menu ‘Freshdesk’ in your WordPress admin menu bar. Click on it and configure the settings.
In case of NGNIX Server
Follow the below steps:
conf (located at /etc/nginx/sites-available/)
location / {
q=uri&args;
}
conf (located at /etc/nginx/sites-available/)
location /freshdesk {
q=$uri&$args;
}
In case of Apache Server
Please make sure the “Permalink” set to ” Post name” under “Settings -> Permalink -> Common Settings”
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
contact form
customer support software
knowledge base
freshdesk
helpdesk
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 6.4
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.4.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.4
Minimum requirementsWordPress 3.4 · PHP not listed
Update activity1 Jul 20242y ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
