Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org
Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →
WP PlugIndex currently records Fullworks Support Diagnostics version 1.0.0 as active, updated 1y ago and tested up to WordPress 6.8.
Overview
About this plugin
Fullworks Support Diagnostics makes it easier for plugin developers to troubleshoot issues by automatically collecting diagnostic information and providing powerful debugging tools. It discovers installed plugins and provides a framework for plugin-specific diagnostic data collection.
This plugin should only be activated when instructed by plugin support personnel for diagnostic purposes.
Key Features
Automatic plugin discovery – Detects compatible plugins with support-config.json files
System information collection – Gathers essential WordPress environment data
Shortcode scanning – Identifies shortcodes used across your site
Freemius integration – Collects license status and Freemius state for premium plugins
REST API endpoints – Allows secure remote diagnostics with temporary access links
Sensitive data protection – Masks API keys and other confidential information
Debug log monitoring – Checks and displays the most recent log entries
Debug Management
php:
Enable/disable WordPress debugging with a single click
Automatically creates backups of wp-config.php before any modifications
Clearly marks all changes with comment blocks for easy identification
Safely removes all modifications when the feature is disabled
Monitors debug log files for recent entries
Security Considerations
All wp-config.php modifications require explicit admin confirmation
Access keys can be regenerated at any time
Temporary access links expire after 24 hours
API keys and sensitive data are masked in diagnostic reports
REST API endpoint can be disabled if not needed
Usage Instructions
For Site Owners
Only install when directed by support personnel
Go to Tools → Plugin Support Diagnostics in your WordPress admin
If instructed, enable debug management and select appropriate debug constants
Click “Generate Diagnostic Data”
Share the diagnostic information with support using one of these methods:
Copy to clipboard
Download as JSON
Use the temporary direct access link (valid for 24 hours)
When troubleshooting is complete, disable any debug options and consider deactivating the plugin
For Plugin Developers
json file in your plugin’s root directory. json file included in the plugin for reference.
WordPress.org metadata
Plugin tags
Topics listed for this plugin in the WordPress.org directory.
wp config
debug
diagnostics
support
troubleshooting
Compatibility & maintenance
Compatibility & maintenance
Tested up to WordPress 6.8
Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 6.8.
Current WordPress releaseWordPress 7.1
WordPress.org Tested up to6.8
Minimum requirementsWordPress 5.8 · PHP 7.4
Update activity6 May 20251y ago
“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.
Changes recorded by WP PlugIndex
Recent tracked changes
No tracked version or compatibility changes have been recorded by WP PlugIndex yet.
Tracking & source
WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.
