WordPress plugin intelligence profile

Freelancer Support System – Client Ticket Manager

Freelancer support plugin to manage client requests as tickets inside WordPress with status tracking and WhatsApp updates.

WP PlugIndex snapshot

Current directory snapshot

Tested up to WordPress 7.0
Current version1.1
WordPress coverageTested up to WordPress 7.0
Minimum stackWP 5.0 · PHP —
Directory statusactive
Last directory update25 May 20265mo ago
Active installationsNewAdoption metric — not a quality score
WordPress.org rating4.0 / 5 from 4 ratings
Official packageDirect from WordPress.org

Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →

WP PlugIndex currently records Freelancer Support System – Client Ticket Manager version 1.1 as active, updated 5mo ago and tested up to WordPress 7.0.

Overview

About this plugin

Managing client requests across WhatsApp, email, and calls can quickly become messy and unorganized.

The Freelancer Support System helps freelancers and developers manage all client requests in one place by converting them into structured tickets directly inside WordPress. Built by a developer who has delivered 50+ websites, this tool is designed to solve real-world communication gaps.

No more missed messages. No more confusion. Everything is organized, tracked, and easy to manage.

  • Save Time: Reduce back-and-forth communication.
  • Stay Organized: Move from scattered messages to a structured workflow.
  • Improve Professionalism: Give your clients a dedicated portal for their requests.

Key Features

  • Centralized Ticket System: Manage all client requests from a single dashboard.
  • Structured Tasks: Convert vague client messages into actionable tickets.
  • Status Tracking: Clearly mark work as Pending, In Progress, or Completed.
  • WhatsApp Updates: Send instant progress notifications to clients.
  • Lightweight Performance: Optimized for speed and minimal server impact.
  • Clean UI: A simple, intuitive admin interface designed for productivity.

Who is this plugin for?

  • Freelancers managing multiple client projects simultaneously.
  • WordPress Developers needing a simple way to track change requests.
  • Agencies managing maintenance plans for multiple websites.
  • Anyone tired of losing track of client requests in email threads.
WordPress.org metadata

Plugin tags

Topics listed for this plugin in the WordPress.org directory.

  • client management
  • support plugin
  • ticket system
  • freelancer
  • helpdesk
Compatibility & maintenance

Compatibility & maintenance

Tested up to WordPress 7.0

Not yet marked as tested with WordPress 7.1. WordPress.org currently lists Tested up to 7.0.

Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.0
Minimum requirementsWordPress 5.0 · PHP not listed
Update activity25 May 20265mo ago

“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.

Changes recorded by WP PlugIndex

Recent tracked changes

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Tracking & source

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