About this plugin
GBP AutoReply AI helps you manage your Google Business Profile (GBP) reviews from your WordPress dashboard and generate professional, friendly replies with AI (GPT). Great for small businesses, agencies, and anyone who wants to save time while managing customer feedback!
Features:
* Add unlimited Google Business Profiles (GBPs) – no Google authentication needed!
* Add, edit, and delete reviews for each GBP (manual entry)
* Generate AI-powered replies using OpenAI GPT (customizable prompt)
* One-click copy to clipboard for generated replies
* Link directly to the GBP review on Google to paste your reply
* Customize the AI prompt with your own tone, style, or variables
* Revert the prompt to default anytime
* Sleek, modern admin dashboard with accordion UI and modals
How it works:
1. Add your Google Business Profiles (just a name and Google Maps URL).
2. Manually add reviews as they come in.
3. Click “Generate Reply” to use AI to create a reply, then copy/paste it directly on your GBP.
4. All data is stored locally — no Google credentials or authentication needed.
Pro version available for Agencies
Manage hundreds of GBPs, automate review importing, and connect directly to Google’s official API (for approved users)!
com/product/gbp-autoreply-ai
External services
This plugin can connect to the OpenAI API to generate suggested replies to customer reviews.
Service used:
com)
What is it used for?
To generate AI-assisted draft replies for your Google Business Profile reviews inside the WordPress admin.
What data is sent and when?
– When you click a button to generate or regenerate an AI reply, the plugin sends the prompt content to OpenAI. This typically includes:
– The review text and star rating you are viewing
– Optional business/reviewer context you entered in the plugin’s settings or prompt template
– Any instructions you provide to customize the reply
– Network metadata (such as your server’s IP address and user-agent) may be transmitted as part of the HTTPS request handled by WordPress.
Where is data sent?
com.
Under which conditions?
, “Generate AI Reply”).
– If no OpenAI API key is set, no data is sent to OpenAI and AI features remain disabled.
What is stored?
– Your OpenAI API key is stored in your WordPress options table.
– Your configured prompt template and any AI-generated replies you choose to save are stored in your WordPress database.
– The plugin does not store data on external servers other than sending it to OpenAI to obtain AI responses.
OpenAI policies:
com/policies/terms-of-use
com/policies/privacy-policy
com/policies/api-data-usage
Notes for site owners:
– Do not include sensitive or personal information in prompts unless you have a legal basis and consent to do so.
– If you wish to avoid any data being sent externally, simply leave the OpenAI API key field empty; the AI features will be disabled.
Privacy
This plugin can send review text and your prompt content to OpenAI for the sole purpose of generating a suggested reply, but only when you enable the feature by providing an API key and explicitly requesting a reply. Generated replies and your prompt settings are stored in your WordPress database. No tracking scripts are added to the frontend.
License
This plugin is licensed under the GPLv2 or later.