About this plugin
Engage customers on your Website, Facebook pages or SMS 24×7 using Slack, Mattermost and Chatbots. Convert leads (via PPC, Website, Local Directories) into customers over Slack / Mattermost or Phone calls and never miss an another customer again.
Build chatbots with simple spreadsheets, making your business ‘Always available’ and Customer friendly. Human agents can take over chat conversations anytime from chatbots from within Slack / Mattermost. Use chatbots for lead qualification, pay per click campaigns, customer support, hiring, booking appointments and more.
Signup is free, No credit card required. which includes Unlimited Agents and Conversations. Advanced features start from $49 / month.
A free plan is available!
Feature list
- Easy to install chat on WordPress (just copy paste code in plugin settings)
- Integrates with Website, Facebook or Business Phone (SMS).
- Answer chats using professionally maintained messengers like Slack, Mattermost, SMS or Phone calls that work well on Android, iOS, Windows or Mac.
- Click to Call or Click to SMS inbuilt, powered by Twilio
- Unlimited Agents, Unlimited Conversations, Unlimited contacts.
- Chatbots answer chats 24×7 and capture leads and customer tickets.
- Designing Chatbots is easy using simple Google Spreadsheets
- Human answers first or Chatbot – You decide
- Send captured data to any application using Webhooks or 1000+ applications using Zapier
- Integration with Zendesk, HubSpot, SalesForce, MailChimp, GetResponse, and many more
- Read / Write any remote database
- Access API queries of any 3rd party application within Chatbot
- Great technical support 24/7
- A great free plan available
How does it work?
Right after you install, open WordPress Admin > Settings > Hybrid Chat and paste the chat widget code you got from your HybridChat bot that you created, and you are ready to go! A chat widget will be visible on your website, so your visitors can contact you in real time. Chat Dashboard, you can configure chatbots, see chat logs, and manage other settings.
To answer chats, you can integrate it with Slack, Mattermost, or your Twilio account to route it to phone call or SMS.
Supported languages
You can host Live chat + Chatbots in following languages:
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
- German
- Hungarian
- Italian
- Japanese
- Malaysian
- Norwegian (Bokmal)
- Polish
- Portuguese (Portugal)
- Portuguese (Brazil)
- Russian
- Slovenian
- Spanish
- Swedish
- Turkish
- Ukrainian
chat. Chat membership in exchange for translating our plugin!