About this plugin
Infonic AI reads the content you already have and turns it into a chatbot that answers your visitors’ questions around the clock.
Add a Website Profile so the assistant understands what your business does and only offers contact details for relevant questions it cannot answer.
Infonic AI indexes your selected pages and posts so business answers stay grounded in your website. It can still handle safe basic conversation, but it does not invent unsupported details about your products or policies. When the knowledge base cannot answer a relevant business question, it says so and records the question for you.
Set up in about two minutes
- Install and activate.
- Click Connect — this is the only moment anything is sent anywhere.
- Pick which content the chatbot should read.
- It appears on your site.
No API keys to find, no code to paste, no separate account to create first.
What makes it different
It learns from what you already published. Your pages, posts and (if you use WooCommerce) products become the chatbot’s knowledge. Edit a page and the chatbot updates itself.
It admits when it doesn’t know. Rather than guessing about your business, it shows a polite fallback and logs the relevant unanswered question.
Unanswered questions become a to-do list. Every question it couldn’t answer is recorded in your Infonic AI dashboard, sorted by how often people asked. Add an answer there to make it available to the chatbot immediately.
It can collect leads. On plans with lead capture, when the knowledge base cannot answer a relevant business question, the chatbot can offer to take the visitor’s email for follow-up.
Free plan
- 5 pages indexed
- 1 uploaded document
- 50 chatbot messages a month
- An optional “Powered by Infonic AI” credit that is disabled by default
Paid plans raise the hosted service’s usage and content quotas. These quotas are enforced by the Infonic AI service, not by locked functionality in the open-source plugin. No card is needed for the free plan and it does not expire.
The plugin never requires a public credit link on any plan.
Privacy and your visitors
Questions typed into the chatbot are processed by the Infonic AI service to generate an answer. If you turn on lead capture, visitors may also submit an email address, which is stored for you to reply to. You are the data controller for that information — please make sure your own privacy policy says the chatbot exists and what it collects.
External services
This plugin relies on Infonic AI, a third-party hosted service operated by InfonicAI, to store your content and generate chatbot answers. The plugin cannot work without it: the AI processing does not happen on your server.
com
com/infonic-ai-chatbot-terms/
com/infonic-ai-chatbot-privacy-policy/
Nothing is transmitted when you install or activate the plugin. Data is only sent after you click “Connect” in the setup screen, which states what will be sent before you agree.
com:
- When you connect: your email address, your site’s URL and name, and the plugin and WordPress version numbers. These create and identify your Infonic AI account.
- When you sync content: the title, URL, type and plain text of the posts and pages you have selected. This is what the chatbot answers from. Drafts, private posts, password-protected posts and your privacy policy page are never sent.
- When a visitor uses the chatbot: the question they typed and recent messages in that conversation, so the reply makes sense in context. If lead capture is enabled and a visitor chooses to submit their email address, that address is sent and stored so you can reply.
- When you save your Website Profile: the business name, description, products and services, target audience, support email and the topics you list as in or out of scope. This tells the chatbot what your business does and when to hand over to a human.
Every request the plugin makes to the service also identifies your site: each one carries your site’s URL along with the plugin and WordPress version numbers, not only the initial connection. The service additionally receives your site’s IP address as a normal consequence of making an HTTP request.
Data is retained until you delete it from your Infonic AI account or the account is closed. You can disconnect at any time from the plugin’s setup screen, which stops future transmission but does not delete data already stored by the service.