About this plugin
JewelsStore Chat Widget adds a floating chat widget to your website.
Core free features:
* Floating site chat widget.
* Widget appearance settings.
* Optional JewelsStore hosted AI service connection for reply generation.
* Optional direct OpenAI API mode using the site owner’s own API key.
* Optional WhatsApp quick-contact button.
* Optional Meta WhatsApp Cloud webhook integration.
* Agent instructions and knowledge fields.
* Basic multilingual interface texts.
* Optional aggregate installation insights after explicit opt-in.
* Optional concise upgrade-aware assistant mode for the external AI service.
* Hosted AI allowance can be limited by your external JewelsStore service without disabling the free widget itself.
Premium features such as advanced analytics, conversation history dashboard, lead capture workflows, advanced automation, multi-agent tools, exports, and licensing are provided by a separate premium add-on and are not included in this free plugin.
External services
This plugin can connect to external services when you enable the related options in the plugin settings.
- JewelsStore hosted AI service
* What it is used for: generating chat replies when the AI reply mode is set to JewelsStore hosted AI.
* What data is sent: the visitor message, site URL, plugin slug, plugin version, and the configured runtime agent payload such as agent name, instructions, knowledge, and optional page context.
* When data is sent: when a site visitor submits a chat message and the JewelsStore hosted AI mode is enabled.
* Extra note: this hosted service may apply a hosted monthly reply allowance per site. If that allowance is reached, the free widget stays active and the site owner can continue with WhatsApp, direct OpenAI mode, or a premium hosted plan.
* Service provider: JewelsStore.
shop/terms-and-conditions/
shop/privacy-policy/
- OpenAI API (direct mode)
* What it is used for: generating chat replies directly from the site when the AI reply mode is set to Direct OpenAI API.
* What data is sent: the visitor message and the configured runtime agent payload such as agent name, instructions, knowledge, and optional page context.
* When data is sent: when a site visitor submits a chat message and the site owner has chosen Direct OpenAI API mode.
* Service provider: OpenAI.
com/policies/terms-of-use/
com/policies/privacy-policy/
- Meta / WhatsApp Cloud API
* What it is used for: receiving and sending WhatsApp messages through Meta when webhook integration is enabled and configured by the site owner.
* What data is sent: WhatsApp message payloads and outgoing reply messages to the Meta Graph API.
* When data is sent: only when the site owner enables Meta webhook mode and connects their Meta developer credentials.
* Service provider: Meta.
com/legal/terms
com/privacy/policy/
- JewelsStore installation insights service
* What it is used for: optionally refreshing aggregate installation insights shown inside the plugin settings page.
* What data is sent: site URL, administrator email, plugin slug, plugin version, WordPress version, PHP version, locale, timezone, server name, and a small diagnostics payload.
* When data is sent: only after the site owner explicitly enables the optional installation insights setting.
* Service provider: JewelsStore.
shop/terms-and-conditions/
shop/privacy-policy/