About this plugin
Kvickdesk connects your WordPress site to Kvickdesk – a Swedish helpdesk/ticketing service for service and repair businesses. Your customers report their issue directly on your site, and you receive the ticket neatly structured in your Kvickdesk portal, with AI-assisted initial assessment, a troubleshooting plan, time tracking and service reports.
The plugin and the service are currently in Swedish, aimed at Swedish businesses.
What you get:
- Floating support button on every page – configurable text, color and position (right/left)
- Gutenberg block “Kvickdesk-knapp” – place the button exactly where you want it, with full WordPress design controls (color, typography, padding, border, shadow)
- Shortcode [kvickdesk] for classic editors and widgets – e.g. [kvickdesk text="Report an issue"]
- Automatic brand color – the button picks up your brand color from your Kvickdesk profile, or set a custom one
- Isolated design – the form opens in a protected modal (Shadow DOM + iframe) that neither affects nor is affected by your theme
The form and the ticket workflow are powered by the Kvickdesk platform. A Kvickdesk account is required (14-day free trial, then a subscription).
External services
This plugin is a client for Kvickdesk, a SaaS helpdesk service operated by BohlinTech, a registered Swedish sole proprietorship (enskild firma). The plugin requires a Kvickdesk account to be useful.
- The plugin loads the widget script from app.kvickdesk.se (our own domain) on the public pages of your site, but only after you have entered your company ID on the settings page. The script request itself only exposes standard technical data (such as the visitor’s IP address) to our servers, like any script load.
- When a visitor opens the support form and submits a ticket, the data the visitor entered (name, email, optional phone number, and the problem description) is sent to Kvickdesk’s EU-hosted backend, in order to create the support ticket for the business the site belongs to.
- No data is sent before the visitor actively submits the form. The plugin does not track visitors and sets no cookies.
Service links: Terms of service · Privacy policy