About this plugin
Transform your WordPress site and WooCommerce store into an intelligent, voice-first shopping experience with Loxia AI.
Loxia AI delivers ultra-low-latency (<300ms) conversational AI voice agents, WhatsApp integration, and autonomous live chat designed to boost conversions, reduce support ticket volume by up to 60%, and delight shoppers 24/7.
🌟 Key Features
- Voice Product Search & Catalog Discovery: Allow shoppers to speak naturally ( “Find running shoes size 10 in black under $150” ) and receive instant, personalized AI product recommendations directly from your WooCommerce catalog.
- Hands-Free Voice Order Tracking: Customers can verbally ask “Where is my order #1234?” and receive real-time shipping status and carrier delivery ETAs instantly.
- Ultra-Low Latency Voice (<300ms): Human-grade conversation speed powered by enterprise-grade speech models. No awkward delays or robotic pauses.
- 24/7 Autonomous AI Chatbot: Handles customer inquiries, FAQs, return policies, size recommendations, and appointment bookings automatically.
- Omnichannel WhatsApp & Web Continuity: Seamlessly connect your web widget with WhatsApp Business for abandoned cart recovery and automated post-purchase follow-ups.
- Multi-Language Auto-Detection (13+ Languages): Compatible with WPML, Polylang, and native WordPress locales. Automatically speaks and chats in English, Italian, German, French, Spanish, Portuguese, Chinese, Japanese, Arabic, and more.
- Zero-Code Setup (30 Seconds): Simply paste your Loxia Agent ID in the admin settings to launch your assistant immediately.
- High-Performance Order Storage (HPOS) Ready: Fully compatible with WooCommerce 8.2+ HPOS and modern custom order tables.
🚀 Why Choose Loxia AI?
- Higher Conversion Rates: Shoppers who engage with conversational voice & chat convert up to 4x faster than traditional search-and-filter browsing.
- Reduced Support Costs: Deflect routine customer inquiries (shipping times, inventory availability, order status) without expanding your support staff.
- Accessibility & Voice-First Shopping: Provide an intuitive, hands-free shopping experience for mobile users, elderly customers, and voice-first shoppers.
External Services
com) to provide conversational voice and chat AI capabilities.
What is Loxia AI?
Loxia AI is a third-party conversational AI SaaS platform that processes natural language voice queries, powers real-time speech synthesis, and coordinates conversational customer support.
What data is transmitted and when:
- Plugin Configuration ( https://loxiaai.com/api/wordpress/connect ): When saving settings in wp-admin, your site domain and widget identifiers are sent to associate your WordPress site with your Loxia account.
- Widget Asset Loading ( https://loxiaai.com/widget.js ): The lightweight widget script is loaded asynchronously on public pages. Visitor messages and voice streams are processed securely through Loxia AI infrastructure.
- WooCommerce Context: If WooCommerce is active, contextual page metadata (current product ID, SKU, cart item count, order query) is securely transmitted to deliver accurate, context-aware AI recommendations.
Service Links:
com/en/terms
com/en/privacy