About this plugin
ManageDuty is a customs compliance tool for UK WooCommerce stores shipping to the EU. With the new EU customs rules that took effect in July 2026, UK sellers need a fast way to handle EU customs charges without parcels getting stuck at the border.
ManageDuty automates the paperwork: it classifies your products with an HS code, applies your IOSS number, calculates the import duty and VAT owed, and generates a compliant delivered duty paid (DDP) commercial invoice for every order — automatically, in the background, every time an order is placed.
Key Features for UK Sellers:
- Automated HS Code Classification: Stop guessing. Every item in your WooCommerce store is automatically assigned the correct HS code.
- IOSS Number Integration: Add your IOSS registration number once and it’s applied to every EU order, so customers never face a surprise customs charge at the door.
- Delivered Duty Paid (DDP) Made Easy: Purpose-built for DDP shipping from the UK to Europe — import duty and VAT are calculated automatically and a compliant commercial invoice PDF is generated per order.
- EU Customs Duty Calculator: Duty and VAT are calculated per destination country the moment an order’s status changes, so paperwork is ready before the parcel ships.
- No External Dashboard Required: Connect your store, view order-level customs status, download invoices, and manage your plan — all from inside wp-admin.
If you’re shipping from the UK to the EU, ManageDuty helps you avoid rejected parcels, customer complaints about surprise charges, and non-compliant paperwork.
Requires a ManageDuty account
This plugin connects to the ManageDuty service to perform HS code classification, duty/VAT calculation, and PDF generation. An account is created automatically the first time you connect (no separate signup step, no need to leave wp-admin). New stores get a 7-day free trial; paid plans (Starter, Growth, Pro) apply after the trial.
See “External services” below for what data this involves.
External services
This plugin relies on the ManageDuty API (operated by BullsNext) to classify products, calculate customs duty/VAT, and generate commercial invoice PDFs. This is a required part of the plugin’s functionality — it cannot classify HS codes or calculate duty locally.
What is sent, and when:
* When you connect your store: the email and password you enter (to create or log into your ManageDuty account), your store URL, and your WooCommerce REST API Consumer Key/Secret.
* When an order’s status changes: the order’s line items, totals, and destination address, so duty/VAT can be calculated and an invoice generated.
* When you view the Dashboard or an order’s customs status: a request is sent to fetch your stored orders and account/plan data.
This service is provided by BullsNext:
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