About this plugin
MessengerHub adds a chat bubble to your website. Visitors click it and start a conversation with you on WhatsApp or Telegram – on their phone with one tap, on a computer by scanning a QR code.
Features
- Chat bubble for WhatsApp, Telegram or both (visitors choose the messenger)
- QR code on computers, direct “Open chat” button on phones
- Pre-filled WhatsApp message
- Telegram: tells your bot which page the visitor came from (e.g. /start wp_prices )
- Title, description, colors, position, own image or MessengerHub logo
- Contrast warning when text and background are hard to read
- Show on all pages, only on selected pages, or on all except selected pages
- Show on computers and/or phones, optional delay
- Fixed chat buttons for your contact page: block “MessengerHub Chat Button” or shortcode [messengerhub_chat]
- Accessible: keyboard operation, Escape closes, screen reader labels
- Suggested text for your privacy policy
Privacy by design
- No cookies, no tracking, no analytics.
- The plugin loads no fonts, icons or scripts from other servers. The QR code is generated in the visitor’s browser.
- Visitors’ browsers never contact MessengerHub. WhatsApp or Telegram are only contacted when a visitor clicks the button or scans the QR code.
Optional: connection to MessengerHub
MessengerHub is a team inbox for WhatsApp and Telegram. If you use it, tick “Connect with MessengerHub” and enter your Widget ID. Your number, bot, opening hours and absences are then taken from your MessengerHub account automatically – for example, the bubble shows “We reply tomorrow from 9:00” outside your opening hours.
The plugin works fully without a MessengerHub account.
External services
de), but only if you tick “Connect with MessengerHub” and enter a Widget ID. Without this, the plugin contacts no external service.
- What it is used for: loading the WhatsApp number, Telegram bot username, opening hours and absence dates that you configured in your MessengerHub account.
- When: when you save the settings, when you click “Update now”, and automatically twice a day via WP-Cron.
- What is sent: a request from your web server to https://api.messengerhub.de/widget/<your Widget ID>. Besides the Widget ID, only the plugin version is sent (as user agent). No data about your visitors and not the address of your website is sent.
- MessengerHub terms of service: https://messengerhub.de/agb
- MessengerHub privacy policy: https://messengerhub.de/datenschutz
org/privacy). The plugin itself does not contact these services.