About this plugin
Nectazo Connect links this site to Nectazo, a hosted
email marketing service, so the people who sign up or buy here become contacts
you can email — without exporting a CSV every month.
You need a Nectazo account. The plugin is the bridge; the sending, contact
storage, campaigns and reporting all happen in the service. There is a free
plan, and the plugin is free.
Everything below is off by default. Turn on only what you want.
Bring people in
- New WordPress user registrations become contacts.
- New WooCommerce customers become contacts.
- Each person can be added to a specific list.
- Anyone who has unsubscribed stays unsubscribed — the plugin cannot resurrect
an opt-out, however many times a contact is synced.
WooCommerce Subscriptions
If you run the Subscriptions extension, each customer’s current state is
written onto their contact: whether they have an active subscription, which
product, whether it is billed monthly or annually, and whether a coupon is
applied. That makes segments like “everyone not on an annual plan” or “annual
subscribers paying full price” possible without exporting anything.
Membership tags
Tick the WordPress roles, and the WishList Member levels if you run WishList
Member, that matter to you. Each contact then carries a tag for each one they
hold — role: customer, membership: annual — added when they gain it and
removed when they lose it. A WishList Member level counts only while it is
active, not once it is cancelled, expired or waiting for approval. In Nectazo,
an automation can start when a tag is added (a welcome sequence for new paying
members) or branch on whether someone has it (an offer only for people who have
not upgraded). Only existing contacts are tagged; nobody is added. Other
membership plugins can join in through the nectazo_connect_membership_tags
filter.
Products in your emails
Your catalogue is pushed to Nectazo so products can be dropped into a campaign
with live titles, images and prices. Products are pushed from this site rather
than pulled into it, so hosting firewalls and bot protection never get in the
way and there are no REST API keys to generate.
Orders and revenue
Your WooCommerce orders are sent to Nectazo so a campaign can report the money
it actually earned, and so segments can ask what somebody bought — everyone who
has ordered in the last 90 days, everyone who bought a particular product,
everyone who has spent over a certain amount.
Totals and line items only. No addresses, no payment details, and sending an
order never creates a contact: buying something is not the same as asking to be
emailed. An order from somebody who is not already a contact still counts
toward your revenue; it simply is not tied to a person.
Abandoned carts
If somebody fills a cart and leaves, Nectazo can remind them — with the actual
items, and a link that puts the cart back so they carry on where they stopped.
Buying stops the reminder automatically.
Two honest limits. It only ever emails people who are already subscribed
contacts: a cart is not consent, any more than an order is. And a shopper who
leaves before typing an email address cannot be reached by anybody, so the
carts you can recover are the ones abandoned at or after checkout.
Website visitors
Counts visits to this site and shows them on your Nectazo dashboard: how many
people, where they came from, which pages, and who is on the site right now.
Works with WordPress on its own — no store required.
No cookies, and nothing at all is stored on a visitor’s device, so this needs no
consent banner. No IP addresses and no browser details are kept. Visitors cannot
be followed from one day to the next, which means daily visitor counts are
honest and a longer “unique visitors” figure is deliberately not offered rather
than estimated.
Transactional email
Optionally, this site’s password resets, order receipts, notifications and
WooCommerce emails — anything wp_mail() sends — go out through Nectazo’s
verified, DKIM-signed domain instead of your host’s mail server. Every send is
logged and previewable.
If Nectazo cannot be reached, WordPress’s own delivery runs exactly as if the
plugin were not installed. Nothing is silently dropped.
Signup forms
"] embeds a form built in Nectazo's form editor —
inline, popup, slide-in or bar — anywhere a shortcode works.
Popups that should be available everywhere go in the “Site-wide forms” setting
instead, which lists your published forms and loads the ones you tick on every
page. That is what you want for a form set to open when a button is clicked,
since the button can be anywhere: add data-nectazo-open to any button or link
and it opens the form. More than one can be ticked.
External Services
This plugin connects to Nectazo, a third-party email service operated by Oynayo
Pty Ltd. It will not work without a Nectazo account, and nothing is sent
anywhere until you enter an API key and enable a feature.
What is transmitted, and when:
-
Contact sync — when someone registers, or a WooCommerce customer is
created, or you press one of the sync buttons. Sends the person’s email
address, first and last name, a source label, and your chosen list id.
-
Subscription sync (optional, requires WooCommerce Subscriptions) — when
a subscription is created or changes status, or you press “Sync all
subscriptions now”. Sends the customer’s email address and their current
subscription status, product name, billing period and any coupon code.
-
Product sync (optional) — when a product is added or edited, or you
press “Push all products now”. Sends this site’s URL along with each
product’s name, description, price, image URL, product URL, SKU and status.
-
Transactional email (optional, off by default) — when enabled, every
message wp_mail() sends is transmitted to Nectazo for delivery. This
includes the recipient address, subject line and the full body of the
email, which for password resets includes the reset link. Turn this on
only if you are content for your site’s outgoing mail to be handled and
logged by Nectazo.
-
Signup forms — the [nectazo_form] shortcode, and any form ticked
com in
your visitor’s browser. That request reaches Nectazo from the visitor’s
device, so their IP address and user agent are visible to it, along with
anything they type into the form. The shortcode does this only on the pages
it appears on; a site-wide form does it on every page.
-
Listing your forms — when you open the plugin’s settings screen, it asks
Nectazo for the names of your published forms so it can show them as
checkboxes. This is an admin-side request using your API key, cached for a
few minutes, and involves no visitor data.
-
Order sync (optional, requires WooCommerce) — when an order is placed or
changes status, or you press “Send past orders”. Sends the order’s id, date,
status, currency, total, each line item’s product id, name, quantity and
price, and any coupon codes used, along with the customer’s email address
where the order has one. Never the billing or shipping address, and never
payment details.
-
Abandoned carts (optional, requires WooCommerce) — when a shopper who
has given an email address adds to their cart or reaches checkout. Sends
that email address, the cart’s items and total, and a random recovery token.
Nothing is sent for a shopper who has not identified themselves, because
there would be nobody to send it to.
-
Website visitors (optional, off by default) — when enabled, every page
of this site loads a few lines of inline JavaScript that send a request from
com. It carries the page
path, the referring site where there is one, and any utm_ parameters in
the address. As with the form script above, that request reaches Nectazo
from the visitor’s own device, so their IP address and user agent are
visible to it in the process — Nectazo does not store either, and stores
nothing on the visitor’s device, but the request is made and you should say
so in your privacy policy. Unlike the form script, this happens on every
page rather than only where a form appears.
-
Review tagging (optional, requires the Nectazo Reviews plugin with a
tag configured) — when a review is submitted, sends the reviewer’s email
address and that one tag, so a Nectazo automation can react to it. Nothing
is sent for a review left without an email address.
-
Coupon minting (optional, off by default) — when “Let Nectazo create
coupons” is on, Nectazo may call this site to create a WooCommerce coupon
as part of an automation. This is inbound: the request carries the coupon
terms and the customer’s email address (to restrict the coupon to them),
authenticated by your site key, and this site creates the coupon locally.
No customer data leaves your store for this; it is Nectazo asking your store
to act.
com/terms
com/privacy