OrderCourier

OrderCourier adds “Send order via chat” buttons to your WooCommerce store. me link) with your store’s phone number, so the customer can send it to you.

By default the plugin creates a normal WooCommerce order before the chat opens, so you can manage it like any other order. You can switch to direct mode if you only want the message and no order.

Features

• Order-first mode: creates a WooCommerce order (with the status you choose) and puts the order number and totals in the message.

• Direct mode: sends the cart details as a message without creating an order.

• Message templates with placeholders such as {order_number}, {items}, {total}, {customer_name}, {shipping_method}, {coupons}, {fees}, {tax}, {checkout_fields} and {pay_link}.

• Cart details include variations, product add-on meta, coupons, fees, shipping and tax.

• Custom checkout fields support: include additional checkout fields (e.g., from field editor plugins) in order messages via {checkout_fields} placeholder.

• Quote requests: products without a price are sent as a quote request that you can price later. Mark products as quote-only in the product data panel.

• Per-product settings: hide chat button or mark products as quote-only directly in the product edit screen.

• Multiple numbers: set a different phone number per product or per product category, with one default number for everything else.

• Buttons on product pages, shop pages, the cart, checkout, and thank-you page, plus a “chat” payment method at checkout.

• Theme-friendly buttons: adjust button width (full or auto), use theme button classes, custom colors, and custom CSS classes.

• Cart and Checkout block support.

• Optional floating chat button.

• Optional admin email notification when chat orders are created.

• An order box in the order screen showing the number the order was routed to.

• Supports High-Performance Order Storage (HPOS).

• Rate limiting for the order endpoints.

• Personal data export and erasure through the WordPress privacy tools, and a data retention setting.

• Developer hooks, documented in docs/hooks.md inside the plugin.

How it works

• The customer adds products to the cart.

• The customer clicks the OrderCourier button on the product, cart or checkout page.

• In order-first mode, OrderCourier creates the WooCommerce order.

• A WhatsApp chat opens with the message filled in, addressed to your number.

• The customer sends the message, and you handle the order in WooCommerce as usual.

The customer always sends the message themselves from their own WhatsApp. OrderCourier does not send messages on your behalf and does not connect to any WhatsApp API.

OrderCourier Pro (optional)

A separate paid add-on, OrderCourier Pro, is available from the plugin author for stores that need agent routing rules, office hours, chat reports and a mini-cart button. It is not required: everything listed above works in this free plugin on its own, with no limits or time restrictions.

External services

). It is needed to open the chat with your store’s phone number.

• What is sent: only when a customer clicks an OrderCourier button or the floating chat button, their browser opens a https://wa.me/ link. The link contains your store’s phone number and the message text, which can include the items, prices, totals, the order number, a payment or order link, and the customer details used in your message template (such as name, phone, email and address).

• When: only after that click. The plugin makes no server-side requests to WhatsApp and loads no WhatsApp scripts, fonts or images.

• WhatsApp Terms of Service: https://www.whatsapp.com/legal/terms-of-service

• WhatsApp Privacy Policy: https://www.whatsapp.com/legal/privacy-policy

OrderCourier is not affiliated with, endorsed by or sponsored by WhatsApp or Meta. WhatsApp is a trademark of its respective owner.

The plugin also adds a suggested paragraph to your site’s privacy policy guide (Settings > Privacy) that describes this.