About this plugin
Output Desk is a free Live Chat assists you to Answer your customers in real-time and make them happy. Once you installed the plug-in, you will be ready to avail the full advantages of the benefits our Output Desk provides.
With Output Desk, say your website visitors that you are there to help them lively and turn your Idle website as Live.
Live chat and visitors Monitoring
Output Desk Live Chat supports to monitor your visitors. Lively you can find out the visitors accessing your website, the current page and the pages accessed by them, how they noticed your website, consent the chats, and then invite them to chat.
How it Works?
After installing the plug-in successfully, just link with your Output Desk Account to get the Live Chat box on your website. Then launch Output Desk Dashboard to access all features and to see the list of visitors on your website, to whom you can write to any-time.
Key Features
- Simple and easiest installation, once you installed the plug-in, you’re ready to go
- Fully customizable chat window
- Keep track of your visitors / customers
- Chat Logs to see all the chat details
- IP / Country Restriction to block Evil visitors
- Location Map to see the location of your visitors in Map
- Chats Queue to see the visitors who are in the wait queue
- Versatile Operator Departments
- Transfer Chat to transfer your chat session to a specific operator
- Operator to Operator chats to get help from other operators
- Multi-Operator Chats to chat with all your visitors at the same time
- Off-line messages form for your visitors to send you an email, when you are away
- Universal canned messages to help you during live chat
- Tags to display the predefined answer
- User Live Chat Ratings to help you track your live chat experience
- Option to upload your profile picture to make trust on your visitors
- Sound Reports to analyse your performance level and quality
- Integrations available for third party services like Output Messenger
- Easy to use web-chat interface
- Awesome support
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After installing the plug-in, visit the account set-up page and finish the instant signup process. Now you can chat with your website visitors/customers directly through the Operators console.