About this plugin
Where are your customers?
Pinpoint Customer Map for WooCommerce turns your order history into an interactive map, right inside your dashboard. Spot the cities where your buyers cluster, plan pop-ups and local campaigns, and finally see your store’s reach.
” This is that tool, polished for every WooCommerce store.
Free features
- Interactive customer map, OpenStreetMap with smart marker clustering, right in wp-admin
- One-click geocoding of your entire order history, no API key required
- Automatic geocoding of new orders as they arrive
- Filters: state/region and order status
- Pin details: city, order total, and a direct link to the order
- Smart caching, every address is geocoded exactly once, ever
- Privacy mode, show pins at city level instead of exact street
- HPOS compatible (High-Performance Order Storage)
- No data leaves your site except the address sent for geocoding (see External Services below)
Pro
- Hosted high-speed geocoding, your full order history mapped in minutes, no rate limits, no API key, no reliance on free public services
- Business filters, by product, order value, repeat vs first-time customers
- Radius select + export, draw a circle on the map, export those customers to CSV or your email tool
- Priority support
Learn more about Pro →
Is the whole store mapped, or just part of it?
The whole store. The free version maps your entire order history in the background. It uses the OpenStreetMap Foundation’s public Nominatim geocoding service, generously offered under a fair-use policy of one request per second, and we respect that strictly, so a large store is mapped gradually (roughly 17 minutes per 1,000 new addresses), with every result permanently cached so no address is ever looked up twice.
Pro uses a dedicated hosted geocoding pipeline that maps your entire history in minutes, with no rate limit.
External Services
This plugin connects to the following external services. No connection is made until you activate geocoding.
1. Nominatim geocoding (OpenStreetMap Foundation)
- Purpose: converting order addresses into map coordinates.
- Data sent: the order’s shipping or billing address only (you can restrict this to city + postcode in Settings). No customer names, emails, phone numbers, or order contents are ever sent. As required by the Nominatim usage policy, each request also carries an identifying User-Agent containing a static plugin identifier and a fixed developer contact email; your site URL and your store’s admin email are never sent.
- When: when you start a backfill, and when a new order is geocoded.
- Usage policy: https://operations.osmfoundation.org/policies/nominatim/
- Privacy policy: https://wiki.osmfoundation.org/wiki/Privacy_Policy
2. OpenStreetMap tile servers
- Purpose: displaying the map background.
- Data sent: your browser’s IP address and map tile requests, only when an administrator views the map page in wp-admin. Store visitors never load these tiles.
- Usage policy: https://operations.osmfoundation.org/policies/tiles/
Geocoded coordinates are stored in your own WordPress database and can be fully deleted on uninstall via Settings.