About this plugin
Quoralo is an AI agent for the websites of small businesses — tradespeople, restaurants, practices, shops, agencies. You describe your business once (services, prices, opening hours, area, FAQ) and the agent answers your visitors day and night, in their words, from that information only.
This plugin connects your WordPress site to your Quoralo agent. No code to edit, no theme file to touch: paste your agent’s identifier, save, and the chat button appears on every page.
What the agent does
- Answers the questions you get every day, from what you told it — and says so when it does not know, instead of making something up.
- Collects the name, phone number or e-mail of visitors who want a quote or a call back, with their consent, and sends them to you (Croissance plan and above).
- Takes appointments or table bookings in the conversation (Croissance plan and above).
- Tells visitors they are talking to an AI assistant.
What the plugin does
- Loads the chat button and window of your agent on the public pages of your site.
- Lets you choose the side of the screen, turn the welcome bubble on or off, and raise the button above a bar stuck to the bottom of your theme.
- Adds nothing to your database but its four settings, and removes them when it is deleted.
Free plan
The Discovery plan is free with no time limit and no credit card: the AI answers every conversation, up to its monthly volume. Paid plans add volume, contact capture and export, appointments and your own branding. com/tarifs.
Quoralo is made in France and written for French-speaking businesses: the dashboard and the agent speak French.
External services
This plugin connects your site to Quoralo, the service that runs your AI agent. It cannot work without it.
- What is loaded, and when: on every public page of your site, once an agent is set in the plugin settings, the visitor’s browser loads the widget script from https://app.quoralo.com/api/widget/<your-agent>. Like any request, it sends the visitor’s IP address, browser user agent and the address of the page.
- The chat window is preloaded: once the page has loaded (or as soon as the visitor hovers, touches or focuses the chat button), the script preloads the chat window, an iframe from https://app.quoralo.com/c/<your-agent>, so that it opens instantly. This request also sends the visitor’s IP address and browser user agent. The automatic preload after page load is skipped when the browser’s data-saver mode is on.
- Typefaces: the chat window’s typefaces are served by Quoralo itself. No request is made to Google Fonts or any other font service.
- What is sent when a visitor uses the chat: messages are only sent when the visitor writes. The messages they type, and the contact details they choose to give, are sent to Quoralo to be answered by the AI model and delivered to you.
- Service provider: Quoralo, quoralo.com. Data is stored in Frankfurt (Germany).
- Terms of service: https://quoralo.com/tos
- Privacy policy: https://quoralo.com/privacy
To write the answers, Quoralo sends the conversation and your agent’s knowledge base to an AI provider. The visitor’s browser does not contact these providers directly; Quoralo’s servers do.
- Google Gemini (Google Ireland Limited / Google LLC), the default model: Gemini API terms, Google privacy policy.
- OpenAI (OpenAI Ireland Ltd / OpenAI, L.L.C.), only if the site owner chooses GPT-4o-mini for the agent: OpenAI services agreement, OpenAI privacy policy.
As the site owner, you are the data controller for the contact details your visitors leave through the chat; Quoralo processes them on your behalf.