Scinorx Lead Chat

Scinorx Lead Chat helps small business websites capture enquiries, save every lead inside WordPress, and continue follow-up through a prepared WhatsApp chat link.

Many small businesses prefer to reply quickly through chat, but a simple click-to-chat button can lose important enquiry details. Scinorx Lead Chat adds a lightweight enquiry form that stores the visitor’s name, phone, email, service interest, message, and source page before opening the chat handoff.

The visitor still reviews and sends the prepared message in WhatsApp. Your WordPress dashboard keeps the saved lead record, so you have a follow-up list even if the chat is not completed.

This is useful for service businesses, consultants, clinics, salons, local shops, agencies, tutors, real estate agents, and other small businesses that want faster follow-up without losing enquiry records.

How It Works

• Add the enquiry form shortcode to a page.

• A visitor submits their enquiry.

• The lead is saved inside WordPress.

• The chat window opens in a new tab with the enquiry message prepared.

• The business can view, update, export, and reply to leads from the WordPress dashboard.

Core Features

• Enquiry form shortcode for any page or post

• WhatsApp chat handoff after form submission

• Saved lead inbox inside WordPress admin

• Floating chat and call buttons

• Lead notification emails

• Dashboard counters for leads, chat clicks, and call clicks

• Chat and call click tracking

• CSV export for leads

• Chat reply button from the lead inbox

• Custom chat handoff message template

• Custom chat reply message template

• Honeypot spam protection

• Simple submission rate limiting

• Optional data cleanup on uninstall

Good Fit For

• Local service businesses

• Agencies and consultants

• Clinics, salons, and appointment-led businesses

• Tutors, trainers, and coaches

• Real estate and property enquiries

• Small business websites that need a simple lead capture workflow

Scinorx Toolkit

Scinorx Lead Chat is part of the Scinorx WordPress Toolkit for practical website diagnostics, lead capture, and small business growth workflows.

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Shortcode

Add this shortcode to a page or post:

[scxlc_lead_chat_form]

Trademark Notice

Scinorx Lead Chat is not affiliated with, sponsored by, or endorsed by WhatsApp, Meta, or their affiliates. WhatsApp is a trademark of its respective owner.

Privacy

This plugin stores submitted lead details in the WordPress database. Stored fields may include name, phone, email, service, message, source URL, status, and submission date.

The plugin also records simple local click events for floating chat and call buttons. These events are stored in the WordPress database and are used only for dashboard counts.

Site owners should make sure their privacy policy explains how enquiry data is collected, stored, and used.