About this plugin
This plugin requires the Sendmachine for WordPress core plugin. WooCommerce is optional and needed only for order SMS notifications.
Once activated, the plugin allows you to:
Send SMS notifications on order status changes (requires WooCommerce)
Automatically send an SMS to the customer whenever an order changes status — pending, processing, on-hold, completed, cancelled, refunded, or any custom WooCommerce status. Each status has its own template that you can enable or disable independently.
Customise SMS templates (requires WooCommerce)
Each template supports dynamic variables like {order_number}, {billing_first_name}, {order_status}, {order_total}, {shop_name} and more. Templates can be reset to their default text at any time.
Test mode
Redirect all outgoing SMS messages to a single test phone number without contacting real customers. Useful for verifying templates before going live.
Send admin copy
Optionally receive a copy of every customer SMS on a separate admin phone number.
SMS delivery log (requires WooCommerce)
Every SMS sent is logged – including order reference, recipient, message text, delivery status and timestamp. The log is searchable and paginated.
Click tracking
Optionally enable Sendmachine click tracking on links included in your messages.
Custom sender
Set a sender that appears as the sender name on the customer’s phone. Requires a sender already configured in your Sendmachine account.
External Services
This plugin connects to the Sendmachine API to provide its functionality. Specifically, it:
- Sends SMS messages to customers when a WooCommerce order changes status, using the recipient’s phone number, sender name, and message text.
- Sends a test SMS to a specified phone number from the settings page.
- Retrieves your account’s SMS credit balance for display in the WordPress admin.
This service is contacted whenever you send or test an SMS, or when the SMS credit balance is refreshed in the admin dashboard.
- Service: https://www.sendmachine.com
- Privacy Policy: https://www.sendmachine.com/confidentialitate.html
- Terms of Service: https://www.sendmachine.com/termeni-si-conditii.html