Spcnet Resi/Returns Manager for WooCommerce

Spcnet Resi/Returns Manager for WooCommerce adds a dedicated Resi (Returns) page inside the WooCommerce My Account area. Customers can browse their eligible orders, select one or more items to return, optionally provide a reason, and submit the request — all without leaving their account. Compatible with 2026 update of italian “art.

54-bis del Codice del Consumo”.

Features

• New Resi endpoint in My Account navigation.

• Configurable return window (default: 14 days from order completion).

• Customers can select individual items within an order to return.

• Optional free-text field for the return reason.

• Order status automatically changes to Richiesta Reso (Return Requested) on submission.

• An order note is added to the order for shop managers.

• Email notifications sent to both the shop owner and the customer.

• Fully configurable via WooCommerce → Settings → Resi.

• Compatible with WooCommerce HPOS (High-Performance Order Storage).

• Template override support: copy templates/myaccount/returns.php to yourtheme/woocommerce/myaccount/returns.php.

Settings

All settings are found under WooCommerce → Settings → Resi:

• Return window (days) — how many days after order completion the customer can request a return (default: 14).

• Eligible order statuses — which order statuses are eligible (default: Completed).

• Shop notification email — the email address that receives return notifications (defaults to the WooCommerce store email).

• Shop email subject — customisable subject line with {site_title} and {order_number} placeholders.

• Customer email subject — customisable subject line with the same placeholders.

Template Override

php inside your active theme to fully customise the Returns page output without editing plugin files.