About this plugin
Synaplan AI Support Chat transforms your WordPress website with intelligent AI-powered customer support. This plugin provides a seamless wizard-based setup that creates a fully functional AI chat assistant in minutes.
Key Features
- Easy Setup Wizard – Step-by-step configuration process
- AI-Powered Chat – Intelligent responses using advanced AI models
- Knowledge Base Integration – Upload documents (PDF, DOCX) to enhance AI knowledge
- Customizable Widget – Adjust colors, position, and behavior to match your brand
- Mobile Optimized – Responsive design for all devices
- Secure – WordPress site verification and encrypted communication
- No Email Confirmation – Instant activation for WordPress users
- File Search – AI can search uploaded documents to answer questions
How It Works
- Install & Activate the plugin
- Run the Setup Wizard – Enter your email and create a password
- Configure Widget – Choose colors, position, and welcome message
- Upload Documents (Optional) – Add PDFs or DOCX files for AI to reference
- Done! – Your AI chat widget is now live on your site
Perfect For
- Customer Support – Answer common questions automatically
- Sales Assistance – Help visitors find products and information
- Knowledge Base – Provide instant access to documentation
- Technical Support – Guide users through troubleshooting
- Lead Generation – Engage visitors and collect inquiries
Advanced Features
- Full Dashboard Access – Manage everything at app.synaplan.com
- API Key Management – Click-to-reveal secure API key in WordPress admin
- File Manager – Organize and manage your knowledge base documents
- Prompt Customization – Define AI behavior and personality
- Multiple Languages – Support for 12+ languages
- Analytics – Track conversations and performance
Additional Information
Requirements
- WordPress 5.0 or higher
- PHP 7.3 or higher (compatible with PHP 7.3, 7.4, 8.0, 8.1, 8.2, 8.3+)
- HTTPS enabled (recommended)
Support
- Email: [email protected]
- Website: https://www.synaplan.com
- Dashboard: https://app.synaplan.com
Privacy
com) to provide AI chat functionality. When you use this plugin:
- User conversations are sent to Synaplan servers for AI processing
- Uploaded documents are stored and processed on Synaplan servers
- WordPress site verification tokens are exchanged during setup
- No personal data is collected without user consent
- View our privacy policy at https://www.synaplan.com/privacy
Credits
Developed by metadist GmbH for Synaplan – AI-powered business solutions.