About this plugin
TechnicalHimanshu ChatConnect is a lightweight WhatsApp chat plugin for WordPress that adds a floating chat button with a customizable popup form and smart message builder. It allows visitors to contact you instantly via WhatsApp with structured messages including name, email, order ID, message, and page URL.
It allows users to send structured messages directly to WhatsApp with dynamic fields such as name, email, order ID, message, and page URL.
The plugin also includes an optional automated welcome message that appears after a configurable delay and can be displayed according to the selected frequency.
The plugin focuses on simplicity, clean UI, smart message formatting, and responsive interaction. It automatically removes empty fields from generated messages and maintains proper formatting before opening WhatsApp.
It is ideal for customer support, sales inquiries, lead generation, and fast communication without requiring any external API.
No external API, no third-party tracking, and no data collection.
Why TechnicalHimanshu ChatConnect?
Unlike other chat plugins, ChatConnect focuses on clean UI, smart message formatting, lightweight performance, and zero API dependency. It provides flexible control over chat behavior, welcome messages, business hours, form fields, and message formatting.
Features
- Floating WhatsApp chat button with customizable popup form
- Direct WhatsApp click-to-chat integration using wa.me
- Smart message builder with dynamic placeholders
- Automatically removes empty fields for clean messages
- Optional automated welcome message
- Configurable welcome message display delay from 1 to 60 seconds
- Welcome message frequency control
- Every page load, once per session, once per day, or once every 7 days
- Welcome message can be clicked to open the chat popup
- Continuous WhatsApp icon attention animation while the welcome message is displayed
- Business hours with online/offline status indicator
- Timezone-aware chat availability with accurate local time
- Support for overnight and cross-midnight business hours
- Mobile and desktop button customization options
- Left or right chat button positioning
- Custom chat icon support
- Page-level display control
- Homepage, posts, pages, and products display rules
- Customizable form fields
- Name, email, order ID, and message fields
- Smart message inclusion controls
- Optional page URL inclusion in WhatsApp messages
- ESC key support to close the popup
- Click outside the popup to close
- Keyboard support for opening and closing the chat
- Responsive popup design for mobile and desktop
- Lightweight, fast, and optimized performance
- CSS isolation to reduce theme and plugin conflicts
- No WhatsApp API or external service dependency
Welcome Message
ChatConnect can display an optional welcome message above the floating WhatsApp button to encourage visitors to start a conversation.
The welcome message can be enabled or disabled from the ChatConnect admin settings.
You can configure:
- Welcome message text
- Display delay from 1 to 60 seconds
- Display frequency
- Every page load
- Once per browser session
- Once per day
- Once every 7 days
When the welcome message is displayed, the WhatsApp icon can use a subtle attention animation to attract the visitor’s attention.
Clicking the welcome message opens the WhatsApp chat popup.
The welcome message does not include a dismiss button. Visitors can simply click the message to open the chat popup or continue browsing.
Message Template Variables
You can use the following variables in your message template:
- {name}
- {email}
- {order_id}
- {message}
- {page_url}
Example Template
Hello Support Team
Name: {name}
Email: {email}
Order ID: {order_id}
Message:
{message}
Page URL:
{page_url}
Use Cases
- Customer support via WhatsApp
- WooCommerce order queries
- Lead generation and quick contact
- Sales and inquiry handling
- Product-related support
- Direct communication without forms
- Quick visitor-to-WhatsApp communication