About this plugin
Connect your WooCommerce store to The Tech Pad — the WhatsApp team workspace —
and automate the messages your customers actually want:
- Order confirmation — the moment payment completes, on WhatsApp.
- Shipped with tracking — works with the official Shipment Tracking plugin, Aftership, and other
common tracking plugins (tracking link included when available).
- Order cancelled / refunded — keep the customer informed automatically.
- Abandoned-cart recovery — when a shopper leaves items in their cart, they get a WhatsApp message
with a link that restores their cart and sends them back to checkout. Delays, quiet hours and
frequency caps are all controlled from your The Tech Pad dashboard.
- Reports — recovery rate, revenue recovered, delivery/read status, failures — all inside the
The Tech Pad dashboard (Integrations → WooCommerce).
How it works
- Install and activate this plugin (WooCommerce must be active — WordPress 6.5+ will ask you to
activate WooCommerce first if it is not).
- In The Tech Pad (thetechpad.com/wa → Integrations → WooCommerce tab) click Request install code.
- Paste the 8-character code in WooCommerce → The Tech Pad and click Connect store.
- Configure which messages to send (and which WhatsApp templates to use) in the dashboard, under
Integrations → WooCommerce → Templates.
No developer required. The plugin uses its own secure, signed channel to The Tech Pad — your
WooCommerce API keys are never required, and if you opt in to live order status they are encrypted
server-side, never stored on your site.
External services
com), the WhatsApp messaging
workspace that actually sends the messages. The connection is required: the plugin itself has no
built-in messaging capability, and messages are sent from your own The Tech Pad workspace WhatsApp
number.
- What the service is used for: order notifications and abandoned-cart recovery messages are
composed and sent from your workspace (dashboard → Integrations → WooCommerce), and settings such
as recovery delay, quiet hours and template mapping are synced from the dashboard to the plugin.
- What data is sent, and when:
- On connect: the one-time install code, your site URL and site name.
- On each order event (paid, shipped, cancelled, refunded): order id, totals and currency, line
items, the customer’s billing name, phone and email, shipping country, and the tracking
number/link when your tracking plugin provides one.
- On cart abandonment: the visitor’s cart contents and total, plus the billing phone/email they
entered at checkout — used only to send that visitor their recovery message.
- Hourly heartbeat: site URL and timezone.
- Connection check: The Tech Pad may request the read-only status endpoint on your site
( /wp-json/techpad/v1/status ) to confirm the connection is alive and to send any messages
waiting in the queue. It returns only this plugin’s version, your site URL and whether the store
is connected — never customer, order or credential data.
- Live order status (only if you enable it): your WooCommerce REST API consumer key and secret are
sent once and stored encrypted on The Tech Pad’s servers — never on your site.
- When a message contains a tracking link, the link opens the carrier’s public tracking page
(for example India Post, Delhivery, FedEx or UPS); the tracking number is part of that link.
- How it is protected: every request goes over HTTPS and is signed with a per-store secret.
The Tech Pad’s Terms of Service and
Privacy Policy apply to this service.