WP PlugIndex
WordPress plugin intelligence profile

TextDigo Live Chat

Add TextDigo live chat, Melia AI and multichannel messaging to your WordPress site in one click.

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WP PlugIndex snapshot

Current directory snapshot

Tested up to WordPress 7.2
Current version1.0.6
WordPress coverageTested up to WordPress 7.2
Minimum stackWP 6.6 · PHP 8.1
Directory statusactive
Last directory update26 Oct 20266d ago
Active installationsNewAdoption metric — not a quality score
WordPress.org ratingNo WordPress.org ratings yet
Official packageDirect from WordPress.org

Repository metrics are context, not quality scores. Active installations measure adoption and can strongly reflect a plugin’s age and historical popularity. Ratings, recent updates and “Tested up to” metadata also do not guarantee modern code, error-free operation, security, feature completeness or suitability for a particular site. Why active installs don’t tell the whole story →

WP PlugIndex currently records TextDigo Live Chat version 1.0.6 as active, updated 6d ago and tested up to WordPress 7.2.

Overview

About this plugin

TextDigo Live Chat lets you install the TextDigo widget on your WordPress site without touching any code. Connect your TextDigo account, choose which pages show the widget, and you’re live — with Melia AI handling replies automatically.

Features

  • One-click connection to your TextDigo account with an embedded control panel inside WordPress
  • Melia AI: Connect your knowledge base (documents & website) to let the AI answer customer questions, capture leads, and take orders automatically
  • Visual Automation Flows: Build custom decision trees and automated routing scenarios with a drag-and-drop editor
  • Multichannel Inbox: Manage WhatsApp Business, Messenger, Instagram, Live Chat, and Email all in one centralized workspace
  • Proactive Campaigns: Send targeted broadcast messages and nurture/retarget your website visitors
  • Built-in CRM: Manage your contacts, segment audiences into groups, and view full conversation histories
  • Advanced Analytics & Live Visitors: Track real-time website visitors, customer satisfaction (CSAT), SLA compliance, and agent performance
  • Web Forms: Embed customizable contact forms anywhere on your site using a block or shortcode, routed directly to your inbox
  • Help Center: Create and publish FAQ articles to empower customers to find their own answers
  • Control exactly which WordPress pages display the live chat widget

External services

This plugin connects your WordPress site to TextDigo, a hosted messaging platform, so it can load the live chat widget on your pages and show your TextDigo control panel inside the WordPress admin. TextDigo is a third party service operated by TextDigo. Using the plugin requires a TextDigo account, and the widget cannot work without communicating with the TextDigo servers.

The plugin talks to TextDigo in three ways:

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com). When you sign in, configure the widget, or manage your account from the WordPress admin, the plugin sends requests to this API. The data sent includes your login credentials at sign in, your session token on later requests, the domain of your site, and the display settings you choose (such as which pages show the widget).

Before you sign in, the sign up screen also asks this API, directly from your browser, which currency to show prices in: the API sees your IP address and receives your time zone, and suggests the currency of your country.

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com/api/v0/live-chat/code/). On the public side of your site, the plugin loads this script so the chat widget can appear to your visitors. The script then exchanges messages between your visitors and TextDigo, including the page origin and whatever your visitors type into the chat.

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com/embed). The plugin embeds your TextDigo control panel as a frame inside the WordPress admin so you can manage conversations without leaving WordPress. This frame is served by TextDigo and uses a short lived token minted for your account.

By connecting a TextDigo account you agree to the TextDigo terms of service and privacy policy:

  • Terms of service: https://www.textdigo.com/legal/terms
  • Privacy policy: https://www.textdigo.com/legal/privacy
WordPress.org metadata

Plugin tags

Topics listed for this plugin in the WordPress.org directory.

  • ai chat
  • live chat
  • melia
  • sms
  • whatsapp
Compatibility & maintenance

Compatibility & maintenance

Tested with WP 7.1

Marked as tested with the current WordPress 7.1 release.

Current WordPress releaseWordPress 7.1
WordPress.org Tested up to7.2
Minimum requirementsWordPress 6.6 · PHP 8.1
Update activity26 Oct 20266d ago

“Tested up to” is directory metadata supplied by the plugin author. WP PlugIndex does not turn an older declaration into a claim that the plugin is incompatible.

Changes recorded by WP PlugIndex

Recent tracked changes

Version1.0.51.0.6
Version1.0.41.0.5
Version1.0.31.0.4
WordPress compatibility7.0.67.2
Version1.0.21.0.3
WordPress compatibility7.0.47.0.6
Tracking & source

WP PlugIndex tracks public WordPress.org directory metadata and records selected version, compatibility and availability changes as they are detected.

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