Thikaa AI

Thikaa AI connects your WordPress site to the Thikaa platform — an AI customer-communication engine trusted by 500+ businesses across the MENA region. Drop an intelligent chat widget on your site, then let the same AI brain answer your customers everywhere they message you: your website, WhatsApp, Instagram, Facebook, TikTok, and Telegram — all from one unified inbox.

Smart AI that actually feels human

5 (Anthropic), GPT-4o (OpenAI), and Gemini 3 Pro (Google) — and automatically picks the right one for each conversation. Your bot understands context, remembers the chat, speaks naturally in Arabic & English (and matches your customer’s dialect), and answers product, order, and support questions on its own — 24/7, with no scripts to write.

• Multi-model AI – Powered by Claude, GPT-4o, and Gemini. The bot routes each message to the best model for speed and quality.

• Voice that talks back – The bot can reply with real voice notes — it actually speaks to your customers.

• AI that answers phone calls – On WhatsApp, the AI can pick up and handle voice calls.

• Reads images – Customers can send a photo of a product or receipt and the bot understands it.

• Knowledge Base & RAG – Trains on your own content so answers stay accurate and on-brand.

One brain, every channel

• AI-Powered Chat Widget – Embed an intelligent chat widget on your WordPress site

• Omni-Channel Inbox – WhatsApp (Direct & Cloud API), Instagram, Facebook Messenger, TikTok, and Telegram in a single shared inbox

• Auto-reply to comments – Automatically responds to Instagram & Facebook comments, and handles TikTok DMs

• Workflow Automation – Build automated flows for bookings, follow-ups, and lead capture

• Multi-Agent Handoff – Seamlessly hand a conversation from the AI to a human teammate

• Analytics & Mobile App – Track conversations and manage everything from your phone

Built for stores (optional WooCommerce integration)

• Order & Customer Sync – Orders and customers sync to Thikaa automatically

• Order Tracking – Customers can track orders by phone number, right inside chat

• Status Notifications – Auto-notify customers on WhatsApp when an order is confirmed, shipped, or delivered

Thikaa is an Official WhatsApp/Meta Tech Partner and a TikTok Marketing Partner, so your accounts stay safe and compliant. 99/mo.

Free mobile app — iOS & Android

Manage every conversation from your pocket. The free Thikaa app brings your unified inbox, push notifications, and live AI-to-human handoff to your phone — so you can reply to customers on WhatsApp, Instagram, Facebook, TikTok, and Telegram wherever you are.

• iPhone & iPad – Download on the Apple App Store

• Android – Get it on Google Play

Requirements

• WordPress 5.8 or higher

• A Thikaa account ( Sign up here )

• WooCommerce 5.0 or higher (optional, for e-commerce features)

How It Works

• Install and activate the plugin

• Go to Thikaa AI in your WordPress admin

• Enter your Thikaa account credentials

• Configure widget settings

• Your chat widget will appear on your site

Features

• Easy Setup – Connect with your Thikaa email and password

• Works Without WooCommerce – Use as a simple chat widget on any WordPress site

• WooCommerce Mode – Enable order sync, customer sync, and order tracking

• Real-time Sync – Orders and customers sync automatically (WooCommerce)

• Bulk Import – Sync existing orders and customers with one click

• Customizable Widget – Position, colors, and language support

• Arabic & English – Full RTL support

• Order Tracking – Customers can track orders by phone number (WooCommerce)

• WhatsApp/SMS Notifications – Automated order status updates