About this plugin
Read the Installation section below for a simple, step-by-step setup guide.
TLC Live Chat lets visitors send messages from your website chat widget. You and your Telegram administrators receive those messages in Telegram and can reply there.
- Connect a Telegram bot to your website.
- Receive visitor messages in Telegram.
- Reply to visitors by replying to their messages in Telegram.
- Add more Telegram administrators.
- Customize the chat widget’s colors, title, icon, size, and position.
External Services
This plugin uses the Telegram Bot API to connect your bot, configure its webhook, send website chat messages to paired administrators, and receive their replies and pairing requests.
When a visitor sends a message, the plugin sends the message, its conversation ID, and (when available) the page URL to Telegram. Telegram sends administrator replies and Telegram account details to the plugin’s webhook so the plugin can identify the administrator and conversation.
These services are provided by Telegram and are subject to Telegram’s Privacy Policy and Terms of Service.
Privacy
The plugin stores conversations and messages in your WordPress database. It uses a visitor ID stored in the visitor’s browser to associate messages with a chat. The visitor’s IP address may be processed temporarily to limit abuse; it is not sent to Telegram.
The Telegram bot token is stored in the WordPress database and sent to Telegram to authenticate Bot API requests. Website chat messages and the page URL may be sent to the Telegram administrators as described above.
Disclaimer
TLC – Live chat with Telegram is an independent plugin. It is not affiliated with or endorsed by Telegram.